UI/UX Designer-Salesforce

| Baton Rouge, LA
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Your Role and Responsibilities

The UI/UX Designer-Salesforce will be responsible for understanding business requirements (including any technical limitations) by conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mockups and prototypes. The UI/UX Designer-Salesforce will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
In addition, this role will:• Work with Product Owners, Stakeholders and other team members as appropriate• Understand and utilize the tools and technologies being used• Understand and apply the branding standards• Work with the SMEs to understand the requirements• Work with PM / IM to keep on track with the project plan, timeline and billing• Work with UI Developers to implement UX designs • Work with the Test and Quality Assurance (QA) teams to address any issues

Successful candidates for these positions will work onsite at the IBM Client Innovation Center in Baton Rouge. The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Baton Rouge center. However, some travel is expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel up to 50% of the time. This is a traditional office position. You must live in, or be willing to relocate to, Louisiana within 30 days of the office permanently reopening post-covid. The work location is 100 North Street Baton Rouge, LA 70802. This is not traditionally a work from home position.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

Required Professional and Technical Expertise :

  • 2-4 years of experience using Salesforce Lightning Web Components or working in Salesforce Applications (edited)
  • Proficient in using Salesforce Lightning Design System in Web and Mobile Apps (edited)
  • Ability to fill any role within the UX workflow pipeline, from concept, wireframe, comps, & implementation
  • Experience creating personas, journey maps, process flows, and user stories
  • Ability to create an end-to-end UX design structure
  • Good writing skills and ability clearly articulate design solutions to non-designer audiences
  • Practical experience with a prototyping tool (one or more of the following): Adobe XD, Axure, Sketch, Keynote, Visio
  • Understanding of usability principles, and WCAG guidelines
  • Ability to perform usability analysis of existing apps, and to provide critical feedback and recommendations
  • Proficiency in designing and assembling presentation decks in Keynote and/or PowerPoint



Preferred Technical and Professional Experience

Preferred Professional and Technical Expertise:

  • Salesforce Administration Certification
  • Experience with video editing software, such as Adobe Premiere and After Effects
  • Experience of participation in a Design Thinking Workshop
  • Advanced understanding of both iOS and Material HIGs
  • Experience creating animated prototype samples within an application such as Adobe XD, Keynote, or InVision
  • Hands-on experience creating a Universal Style Guide
  • Experience working in an Agile environment



Location Statement

IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
• 12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.• World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.• Well-being programs to support mental and physical health.• Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).• Select educational reimbursement opportunities.• Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.• Giving and volunteer programs to benefit charitable organizations and local communities.• Discounts on retail products, services, and experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Introduction

Thomas J. Watson said it best: "Good design is good business." Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!

Your Life @ IBM

Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.

Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.

It's time to define your career.

About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM Vaccination Policy

This job requires you to be fully COVID-19 vaccinated prior to your start date, where legally permissible. Proof of vaccination status will be required. If you are unable to be vaccinated due to medical, pregnancy or religious reasons, we offer accommodations in accordance with applicable law.

More Information on IBM
IBM operates in the Big Data Analytics industry. The company is located in Armonk, NY, Southbury, CT, New York, NY, Philadelphia, PA, Washington, DC, Durham, NC, Tampa, FL, Smyrna, GA, Huntsville, AL, Chicago, IL, Dallas, TX and San Francisco, CA. It has 533854 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 81 open jobs at IBM, click here.
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