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Job Category
Products and Technology

Job Details

We're hiring for multiple positions on the User Experience team at the Staff and Senior levels. In this role, you'll work on Salesforce's Enterprise and Consumer products, creating new design patterns and guidelines and collaborating with cross-disciplinary teams to bring your visions to life. You'll have the opportunity to shape the user experience in meaningful and ethical ways, making life better for users and customers.

At Salesforce, our UX teams aspire to make products people love - tools that make a salesperson's day more productive, a marketer's campaign more powerful, or a developer's app more feature rich. Behind each product is a team of talented UX designers and engineers dedicated to creating integrated experiences that support strong relationships for users and their customers. You'll immerse yourself in all aspects of end-to-end experience design, using storyboards, journey maps, flow diagrams, wireframes, interactive prototypes, and high-fidelity mockups to communicate design ideas and direction. Bring your skills, inspire your team, and create amazing experiences as you help us transform the way business gets done.

Experience Cloud

The Salesforce Experience Cloud team creates the tools that let our customers quickly and easily build Salesforce-integrated websites, portals, and applications - delivering customer-first digital experiences, from anywhere, on the world's #1 CRM.

We're looking for a UX designer who's excited to bring unique contributions to our digital experience and marketing products. As a member of the curious, intensely collaborative, and highly motivated User Experience team, you'll work with multiple cross-disciplinary teams to bring your ideas to life. Get involved at every level of the product development process, from gathering customer and user insights to future-visioning, prototyping, and implementation and testing.

Commerce Cloud

Salesforce is a values-driven company. We're building at scale, helping millions of customers around the world meet demands and achieve their goals in new and innovative ways. The Salesforce Commerce Cloud team brings best-in-class digital store experiences to life for partners, merchandisers, ops managers, site builders, and consumers.

Salesforce Commerce Cloud is looking for a senior/lead UX designer who's excited to bring unique contributions to our B2B, B2C and order management products.

As a member of our curious, highly collaborative, and motivated User Experience team, you will collaborate with cross-disciplinary teams to bring your ideas to life. Y ou'll be involved at all levels of the product development process - everything from gathering customer and user insights, future-visioning, and prototyping through implementation and testing. You'll have an opportunity to make an impact while solving meaningful problems and creating new design patterns and paradigms. The ideal candidate will have deep expertise working with key commerce personas and jobs to be done.

Join us in crafting exceptional design solutions and transforming the future of commerce.

Analytics UX
The Einstein Analytics UX team empowers customers to see, understand, and take action based on their Salesforce data. We're building the top data and predictive analytics platform for Customer 360, helping users unlock the full value of their Salesforce data with mission-critical insights delivered through Salesforce and Slack. Our work also supports a wide set of use cases in Tableau, Industries Cloud, and partner offerings.

Join the award-winning Tableau CRM UX team. As part of our highly collaborative team of cross-functional designers, researchers, and engineers, you'll help shape the Salesforce customer experience with a focus on innovative data analytics and artificial intelligence. Join us and help build the future.

Experience / Skills Required

• 3+ years of experience designing and delivering products from start to finish as part of a cross-functional team
• Ability to successfully manage all aspects of a project from start to finish, working with both onsite and distributed team members to ensure on-time project delivery
• Self-motivation; ability to produce results both independently and as part of a team
• Ability to both clearly convey and follow direction.
• Ability to quickly create and deliver original, professional-quality design work that is conceptually strong, meets business needs, and is on brand and on brief
• Expert understanding of user-centered design methods and practices
• Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
• Expert knowledge of current design tools, such as Figma, along with an ability to quickly learn new tools as they emerge
• Ability to communicate ideas to a wide variety of stakeholders, lead discussions and creative activities, and build consensus while dealing with ambiguity
• Ability to lead and manage large design initiatives, including managing competing priorities with product and engineering peers

Responsibilities:

• Using documentation, reviews, and presentations, communicate clear and compelling ideas to a wide range of key stakeholders
• Serve as a bridge connecting design, product, engineering, and marketing teams
• Collaborate closely with product owners, engineers, and user research teams to create a vision for your product area
• Oversee multiple web and mobile application features, interfaces, and experiences
• Produce wireframes, storyboards, concepts, and other collateral to help communicate research results and make the case for new ideas
• Create designs that adhere to and extend the existing style guide and design system
• Generate detailed final design specs that inspire accurate developer builds
• Work with developers and quality experts to deliver a polished final product
• Promote and educate others on new interface guidelines and design patterns
• Mentor new design staff
• Create inclusive designs for all users; advocate for accessibility, encouraging product and engineering management to prioritize accessible features and bug fixes

Sound like you? Then you're someone we want to work with!

Accommodations

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