Austin, TX

Sr. UX Researcher at SailPoint (Austin, TX)

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SailPoint, the leading software in Identity Security and the kindest organization you've worked with, is looking for a Sr. User Experience Researcher to join our wonderful UX team.
Read about us on our website and around the web.
You are...
  • Above all a team player and believe building great products is a team sport
  • Curious in nature and as a result passionate about human biases and behaviors
  • Organized and process oriented
  • Patient and are able to mentor others
  • A great communicator with good time-management skills
  • A critical and design thinker

Your responsibilities will be...
  • Evangelize research methodologies through out the product organization
  • Strategize with stakeholders on how to act on research findings
  • Prepare research plans
  • Plan user research activities such as recruiting participants and scheduling
  • Conduct moderated and unmoderated ( research studies that informs long-term product vision
  • Lead users throughout the process of proposing, wireframing, and implementing UX improvements
  • Research various personas
  • Document, present, and evangelize research insights and recommendations to all stakeholders
  • Maintain and improve research templates
  • Empower others, through training and coaching, to conduct their own research
  • Serve as subject matter expert on qualitative research methods and human-centered design.

You need to have...
  • 4+ years of extensive experience in product user research
  • Undergraduate degree in Design Research, Human Factors, Human-Computer Interaction, Interaction Design, UX Design, Psychology, Sociology, Anthropology, Computer Science, Cognitive Science, or a related field OR comparable UX research experience
  • Excellent knowledge of user interface design, information architecture, and usability testing
  • Good knowledge of

It'd be a plus if you could...
  • Create A/B prototypes with Adobe XD or InVision (or other related tools)

This position reports to the Manager, Product Design & UX Research
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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What are SailPoint Perks + Benefits

SailPoint Benefits Overview

Experience a Small-company Atmosphere with Big-company Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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