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Meet the Team

HashiCorp Design is a “team of teams” consisting of Product Design, Creative Design, Design Systems, Design Operations, and Research. The Research and Insights team’s mission is to help HashiCorp learn about our users and customers, explore problem spaces, and generate insights that support teams in making evidence-based decisions and developing thoughtful solutions.

What We Do

We believe learning is something we all do, regardless of job title, and we support teams through different levels of engagement. Our approach to research begins with a democratized, practitioner-led researcher-supported model. Building on this model, we leverage research specialists to drive strategic research efforts such as problem space explorations that are product-agnostic. This helps build understanding and activate shared learnings across teams and offerings.

Research at HashiCorp supports and enables teams in a few ways. First, we aim to activate, elevate and accelerate the research our teams are already doing or want to be doing by offering tools, training, and resources through self-serve and advisory support. In addition, we have embedded researchers, who embed with a team or focus space for us for extended periods of time. Lastly, we provide support through our specialist-led studies and research program, our Research Foundations, which drives long-term, strategic research efforts.

What You’ll Do

As the Sr. Mixed Methods Researcher, you will empower teams across Design, Product Management, and Engineering with insights, learning resources, and support to deliver the best user experience possible. You will own and drive research programs from start to finish independently and thoughtfully to help our R+D teams make evidence-based product and design decisions. 

You will leverage your deep understanding of how discovery fits into the product development life cycle across multiple stages and at different levels of product maturity, to activate insights and learnings and inspire action and change across various teams and stakeholders.

Your Roadmap to Success

First 30-Days

You will build a deep understanding of HashiCorp’s R+D organization and the current state of Research & Insights through your own discovery process. 

First 90-Days
You will build relationships and start working closely with your Product, Design, and Engineering peers to identify their decision-making needs and start supporting them through discovery and research activities. You will collaborate with them to identify and map out problem spaces to explore and opportunities to pursue to support business goals and user needs. You will successfully close out your first 60-days with a plan to execute. 

You will work with your team to prioritize, gain consensus around, and start research initiatives to help answer questions, explore problem spaces, stress-test opportunities, and evaluate solution-decisions. 

By the end of your first 90-days, you should be driving the initiatives and helping the team act on learnings that drive business goals and support user needs.

By 180-Days

You will not only own and drive broad and complete research programs, but you will partner with the Director and your peers to proactively identify, prioritize and initiate strategic research initiatives. 

At this point, you will have established close partnerships with stakeholders across the organization and your research will have influenced product and design decisions. A continuous thread in your work will be helping us nurture a culture of learning within all our teams.