UX Researcher

Overview:

The UX Researcher is responsible for discovering, collecting and conveying insights about the Weedmaps users, through a myriad of methods depending on the project need. The UX researcher writes usability test plans, surveys, performs interviews, gathers data, uses feedback tools and provides strategic thinking for the ongoing process of learning about our users. The UX researcher collaborates with Design, Product, Marketing and other teams, to come up with the best user experience for our customers and users.

We are looking for individuals with a mixed-method background in gathering qualitative and quantitative user data and feedback. You know the right methodology to pair with the specific question at hand.

The impact you'll make:

• Plan, manage and conduct user research in user interactions, accessibility, and usability.
• Create and execute research processes in choosing the best methodology for each research project (qualitative or quantitative) 
• Provide strategic thinking for research vision and roadmap.
• Choose and define appropriate metrics that reflect the quality of the user experience, as well the impact of design changes.
• Research target personas and perform user interviews
• Work closely with design and product management teams to identify research topics and distribute learnings
• Plan and implement the overall user research strategy and methods
• Craft actionable and unbiased recommendations based on user learnings.

What you've accomplished:

• 5+ years of experience as UX Researcher
• Comfortable launching and iterating quickly and using data
• In-depth understanding of UX/UI design
• Experience with conducting user research 
• Experience with qualitative and user-centered design methodologies
• Working knowledge of quantitative, behavioral analysis and statistics
• Critical thinking and problem-solving skills
• Experience collaborating cross functionally
• Good time-management skills
• Great interpersonal and communication skills
• Must be comfortable in a fast-moving collaborative organization.

Our Benefits:

• 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums
  • HMO (California residents only) and PPO option offered through United Healthcare
• Company-paid $50,000 in Basic Life/AD&D (Accidental Death and Dismemberment) coverage
• 401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions
• 3 weeks PTO (accrued) and 5 sick days (immediate)
• Supplemental, voluntary benefits
  • Kindbody (family planning/fertility) including up to $10,000 towards cash-pay services
  • Goodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year 
  • Flexible Spending Accounts (Medical, Dependent, Transit and Parking)
  • Voluntary Life Insurance
  • Critical Illness
  • Accident Insurance
  • Short- and long-term disability
  • Pet Insurance
• Paid parental leave
• During current work-from-home:
  •  Reimbursements for home office setup and monthly WiFi

Our Culture:

• 11 company-paid holidays
• Catered lunch and snacks provided while working in the office
  • Snack boxes sent straight to your door during work-from-home
• Casual work environment, read no fancy clothes required, but you are free to dress to the nines!
• Monthly virtual happy hours
• Quarterly all-hands meetings

Weedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most passionate people who want to join our team and develop the services, systems, and marketplaces that will serve the marijuana industry in the decades to come. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws.  Please inform us if you need assistance participating in the interview process.

About Weedmaps:

Founded in 2008, WM Technology is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.

WM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.

Headquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.

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