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Senior UX Researcher, Ads at Reddit

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Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com

Reddit is continuing to grow our teams with the best talent. We're completely remote friendly and will continue to be after the pandemic. Learn more about how we're evolving Reddit's workforce here.

As a Senior UX Researcher on our Ads team, you will define and drive the understanding of users within the context of our Ads ecosystem and the future of user experiences with Reddit. You'll partner with our product and design teams to understand users and how we can improve their experiences. As a researcher on our team, you will identify and shape our ads product strategy and inspire cross-functional partners to optimize and innovate. You're someone who loves to help teams find patterned and generalizable meaningfulness, as well as convey the information they need to effectively direct products to better serve users.

In this role, you will define and guide research processes to identify customer and advertiser needs and develop insights for product development. You are a strong and empathetic partner within the research craft community, an excellent communicator, comfortable in a fast-moving organization, excited to collaborate, and passionate about understanding people and complex problems.

With your qualitative, quantitative, or mixed-methods background, you'll bring expertise in research practices across all phases of the product life-cycle. You have excellent knowledge of primary research methods (surveys, experiments, diary studies, interviews and/or focus groups) as well as secondary and expert methods (such as literature reviews, cognitive walkthroughs, and desk research). 

What You'll Do:

  • Work closely with product and design teams to identify important research questions.
  • Design and execute studies that address user behaviors and attitudes, using the right methodology for the right questions.
  • Apply your expertise in conducting research using a wide variety of quantitative, qualitative, and/or mixed methods, and interpret analysis through the lens of UX, HCI, and social science.
  • Partner with design and product management to conduct and share research.
  • Collaborate closely with other researchers.
  • Act as a thought leader in the domain of research, while advocating for the people who could use our products.
  • Lead and deliver research to cross-functional teams to encourage empathy with and understanding of the Reddit experience for different segments, and identify clear opportunities Reddit can address to improve the experience.
  • Deliver insights clearly to shape how product teams think about medium and long-term product strategy.

Who You Might Be

  • 5+ years of UX research experience and delivery in a consultancy, agency or in-house setting.
  • 1+ years of UX research experience in an ads or consumer-facing role required.
  • Bachelor’s degree or higher degree in psychology, behavioral sciences, HCI, economics, computer science, experimental psychology, sociology, information science, political science, mathematics or similar. 
  • MA/MS/PhD in human behavior related field with experience answering social questions preferred.
  • Experience designing and implementing UX Research projects that have significant customer and business impacts at scale.
  • Knowledge and practical experience of using a variety of UX research methods (qualitative and quantitative), with a strong awareness of their merits and weaknesses.
  • Experience of using a variety of commercial UX Research or VOC software tools.
  • Strong analytical skills, with a demonstrated ability to distill the output of complex datasets.
  • Knowledge of UCD principles and best practices.
  • Mixed method experience, leading with qualitative methods: interviewing, focus groups, ethnography, remote as well as field studies and conducting international/cross-cultural research. Knowledge of lab, field, individual, and group based qualitative methods, as well as quantitative, behavioral analysis, and statistical concepts including survey design.

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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Technology we use

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What are Reddit Perks + Benefits

Reddit Benefits Overview

Reddit is all about diving into your passions and interests. Our benefits are flexible, putting your wellness needs first, so we can build a vibrant culture where we work and thrive together.

Culture
Volunteer in local community
Reddit encourages its employees to take advantage of its Volunteer time-off policy which gives employees eight hours per month to make an impact in their communities via volunteer work.
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Reddit offers a 10% discount on pet insurance.
Wellness Programs
Reddit offers personal, professional, and workspace wellness programs.
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Reddit will fund up to $5,000 per year towards your day care FSA.
Generous Parental Leave
Non-birthing parents receive up to 16 weeks of paid parental leave. Birthing parents receive 22+ weeks of paid parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Reddit offers up to 17 weeks of paid family medical leave.
Adoption Assistance
Reddit will reimburse up to $25,000 for adoption and surrogacy expenses, and provide up to 16 weeks of paid bonding leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to an unlimited vacation policy, Reddit offers one paid wellness day off per month.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reddit will fund up to $150 per month towards your parking and public transportation costs to commute into the office.
Company Outings
Free Daily Meals
Enjoy free lunch in all of our offices!
Stocked Kitchen
All of our offices are stocked with delicious snacks and beverages!
Happy Hours
Relocation Assistance
Fitness Subsidies
Utilize your personal wellness stipend to fund your fitness and take advantage of nationwide discounts for Classpass.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend

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