Senior UX Designer

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Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
The FIS Digital Onedigital banking platform's suite of solutions offers a customer-centric banking experience for your customers, business clients and bankers - providing consistency across digital and mobile self-service and banker-assisted channels.
NOTE: This role may be worked remotely.
What you will be doing
Design functional and easy-to-use software interfaces that will enable customers to become more productive and enhance satisfaction of applications.
GENERAL DUTIES & RESPONSIBILITIES• Responsible for all aspects of software interface design including audience and task analysis, market analysis, scenario building, storyboarding, prototyping, and defining interface specifications, guidelines, and standards.• Collaborates with engineers to design total human-computer interaction and to develop flow of information in FIS software applications.• Acts as representative for FIS users and customers.• Contributes to user-centered design process by participating in field observations and interviews, surveys, focus groups, exploratory studies and task analyses.• Works closely with clients to identify and interpret specific business needs and to develop creative products to meet needs.• Collaborates with product teams to ensure user-centered design process is incorporated into FIS development lifecycle.• Collaborates with designers to design and prototype software human interfaces using development tools.• Develops and maintains human interface specifications, guidelines and standards.• Researches and analyzes target audiences for software, conducts necessary front-end research and creates user profile for relevant products.• Participates in usability testing process by working on test plans, attending test sessions and brainstorming solutions to interface problems with usability specialists.• Defines and communicates design guidelines and ensures creative products adhere to security, usability and quality standards.• Other related duties assigned as needed.
EDUCATION REQUIREMENTS
Bachelor's degree in cognitive science, computer science or interface/visual design or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES• Good working knowledge of graphical user interface principles and visual design principles• Is familiar with Windows-based human interface and development environment• Must be familiar with experimental design, human factors, ergonomics, research methods and behavioral sciences• Requires a demonstrated ability to program or script in two or more programming languages• Problem-solving & process improvement skills• Communicates ideas both verbally and in written form in a clear, concise and professional manner• Must be self-motivated and results oriented• Requires good organizational skills and must be detailed-oriented
What we offer you

  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A wide range of professional education and personal development possibilities - FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources, and opportunities


Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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