Senior UX Copywriter
ezCater is the most trusted provider of corporate food solutions – a $300+ billion market in the US alone. ezCater is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille, and had an up-round in December of 2021 when we were valued at $1.6 billion.
What’s a Senior UX Copywriter, at ezCater?
A writer. A thinker. An idea person. A communicator.
Someone who can write with wit, directness, and craft.
Someone who worries the details, from the best error message to the best product name.
It’s someone who knows when to use a complete sentence. And when to use a fragment.
Most of all, someone who knows and respects our users, and speaks clearly and helpfully with them.
If this is you, please read on.
You will report to our Executive Creative Director and work alongside Design and Video, within the Brand team
What you'll do:
- Know our personas on both sides of our marketplace. Know their wants and needs, their fears and frustrations, what they are trying to accomplish and what they need to hear.
- Be best friends with our brand, our products, and our messaging. Figure out what we want and need to say, when to say it, and how to say it.
- Write UX copy (all sorts) that is conversational, concise, persuasive, confidence-, and action-inspiring.
- Translate our brand into our product so our customer experience has a powerful, recognizable, and unified voice and tone.
- Collaborate with Product and e-commerce and UX people to put the right number of the right words in the right places.
- Experiment with messaging and prove which words work. Be fearless of failure. Celebrate the wins, learn from the flops, and never stop improving.
- Elevate the quality of writing throughout ezCater.
- Learn from -- and teach -- a first-rate team of creative professionals.
What we hope you have:
- 5-7 years of experience in writing UX copy and content for ecommerce, and for B2C and B2B companies.
- Inventiveness, so what you write is engaging even while it’s plainspoken.
- The ability to think multiple steps ahead, so what you write is compelling in the moment and furthers the lifelong conversation we’re in with our audience.
- A “get it done -- right” mentality, where your maniacal attention to detail is balanced with a history of delivering high-quality work on deadline.
- Curiosity, empathy, helpfulness, and a passion for human-centered design.
- A portfolio that shows your writing chops.
Starting Salary Range: $90,000 - $118,000
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Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).
ezCater does not sponsor applicants for work visas or legal permanent residence.
What you’ll get from us:
You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.
Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.
Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.
For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.
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