Senior Product Designer

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*** THIS IS A FULLY REMOTE POSITION ***

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team first mentality, and manifest wins by putting the team first. Collaboration and teamwork is in our hearts and we believe winning together is the most fun. But, above all else, we care. We have servant hearts for our consumers, customers, and colleagues. If you want to be part of a globally diverse team that’s focussed on helping people, in an environment where we raise the bar, win as a team, and care above all else—then ConsumerAffairs may be just the place for you!

ABOUT THE JOB:

The Senior Product Designer will be leading the charge for the design of our UX/UI at ConsumerAffairs.com. To be successful in this role, this designer should have experience with design software, wireframe tools (Figma preferred), visual design, and conversion optimization and should feel confident and comfortable with working across multi-disciplinary teams in order to achieve measurable results. This role will require a strong set of both interaction design skills, as well as the visual design chops to take a lot of information and make it all look good in a small space. This candidate will be a self-starter and must be comfortable working independently in an agile and fast-paced environment.
RESPONSIBILITIES:

  • Lead projects across the entire product life cycle from conception to production
  • Gather and evaluate user requirements in collaboration with various members of the product team
  • Illustrate design ideas using storyboards, process flows and sitemaps
  • Develop UI mockups and prototypes that clearly illustrate how sites function and look like
  • Create original designs (e.g. images, sketches and tables) that move the needle and improve the consumer’s experience
  • Prepare and present concepts and pitches to internal teams and key stakeholders
  • Identify and troubleshoot user problems and design solutions with success metrics that are measurable
  • Participate in user testing and user research; use findings to inform product and design decisions
  • Work within our design system & adhere to the design language - as you innovate for your team, we’ll work to shape that system at a platform level to systematically improve the experience of ConsumerAffairs.com
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources in an effective and timely manner.

(These responsibilities are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required)

Requirements

Education/Licensure/Certification:

  • BSc in Design, Computer Science or relevant field

Experience:

  • 3 - 5 years experience as a Senior User Experience or Senior Product designer
  • Conversion optimization experience
  • Portfolio of interaction and visual design projects that demonstrates a holistic view of product experience

Knowledge, skills and abilities:

  • Strong time-management skills; must be able to work in a fast-paced environment
  • Up-to-date knowledge of design software like Figma, Sketch, Invision
  • Team collaborative spirit; strong communication skills to collaborate with front-end engineers, product managers, and various stakeholders
  • Obsessed with ensuring an exceptional customer experience- for both internal and external customers
  • Stands up for decisions, takes responsibility for results, and shares both good and bad outcomes transparently.
  • Demonstrates a relentless focus on results with a commitment to deliver
  • Takes decisive action, and confidently changes course if unsuccessful
  • Displays a growth mindset to continually improve; encourages everyone around them to to be tenacious and never settle
  • Constantly seeks feedback to improve; Focussed on solving issues through team work, and collaboration
  • Acts with urgency; delivers top results in hours and days instead of weeks and months
  • Relentless in their pursuit of success and possesses the willpower to embrace challenges as opportunities

 

CORE VALUES:

 

Raise The Bar

  • We raise the bar through innovation, intellectual curiosity, and grit. We are not satisfied with yesterday and our hearts thirst to be better tomorrow.

Win As A Team

  • We manifest wins by putting the team first. We have collaboration and teamwork in our hearts and believe winning together is the most fun.

Care Above All Else

  • We care above all else. We have servant hearts for our consumers, customers, and colleagues. We show our care with our passion for results.

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS:

  • Location: Remote
  • Frequency of travel: Occasional travel may be required for meetings, training and/or conferences.
  • Light physical activities and efforts required in working within an office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with disabilities.)

ConsumerAffairs provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Stock Option Plan
More Information on ConsumerAffairs
ConsumerAffairs operates in the Analytics industry. The company is located in Tulsa, OK. ConsumerAffairs was founded in 1998. It has 200 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Pair programming. To see all jobs at ConsumerAffairs, click here.
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