Senior Product Designer

| Peninsula
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About the job

We are open to and actively hiring for all levels of designers: junior, mid, and senior. Even if you don’t think you meet all of the job specifications that’s ok, we’d still love for you to apply!

At TripActions, “It’s all about the user. All of them” We’re passionate about providing seamless and intuitive products for business travelers, travel managers, finance teams, as well as the travel agents and support teams they rely on. Our goal is to transform how people experience business travel by being the industry leader in travel.

What You’ll Do

We look for senior product designers who can deliver a high level of craft alongside a well-tuned intuition. Even more important than that, is the ability to work openly in and amongst a team. Yes, you are an experienced product designer, but you are an even better partner and teammate. 

The Travel Experience team is responsible for the end to end, multi-platform experience of traveling within TripActions. This starts when a user first opens the TripActions app to search for travel, extends to the journey they take when they make trade-offs between how they travel and where they stay, and goes all the way through their trip. 

A few things you’ll be responsible for:

  • Designing and prototyping experiences from start to finish, owning all aspects of the user experience for both internal and external users - strategy, architecture, interaction design, and visual design.
  • Advocating for design thinking and user-centric practices across the company that improve the customer experience of our products and services.
  • Break down complex problems problem into elegant and intuitive experiences,  find the right balance of flexibility, scalability and ease of use
  • Contribute to product requirements alongside product managers and engineering counterparts.

Like many randly scaling companies, your role as a product designer will be dynamic based on the priorities and needs of the team and business. But here is a sample of some of the work you might do during the first few months in the role:

First 30 Days

  • Build an understanding of the TripActions product and business landscape, participate in design crits, product reviews, kick-offs session, etc.
  • Internalize the TripActions Design process and build familiarity with our Design System, Suitcase.
  • Design and ship your first project, helping your cross functional team explore, audit, and define, and implement a user experience that will be successful with our users and inside the TripActions product ecosystem.

First 60 Days

  • Partner with Product and Engineering to define a long term vision and roadmap of impactful improvements to the product area
  • Facilitate research sessions, design workshops, and feedback sessions with internal and external stakeholders to drive alignment around both requirements, and future user experiences. 

What you’ll bring
  • 5+ years product design experience with consumer and/or enterprise products
  • A proven track record of quality and impactful work. You have a portfolio of consumer and enterprise work that demonstrates a deep commitment to details, excellence, and impact. An added background in print is a significant plus!
  • A team oriented mindset. You think the best work is done with -- and among -- a team of diverse perspectives. Almost like dancing, with everyone moving in complementary ways.
  • The ability to deliver and maintain a high level of design craft. You know interactions patterns, but also understand the excellence is found in the details. You can wield your design craft knowledge and your experience in Figma (and other design tools) with ease.
  • An understanding of how to deliver design work. You match the process to the project and are comfortable with both broad, loose ideas -- and small, narrowly scoped deliverables.
  • A bias for action. You are self motivated and comfortable bringing definition to ambiguity and working as the first designer within a growing product area.
  • Strong written and verbal communication skills. You know that behind every design decision is a story to be told. Yes, we use Slack, but we also Zoom and Loom often.
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