Senior Product Designer (Remote)

| United States | Remote
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What we’re building and why we’re building it. 

Fetch is a build-first technology company creating a rewards program to power the world. Over the last 5 years we’ve grown from 0 to 7M active users and taken over the rewards game in the US with our free app. The foundation has been laid. In the next 5 years we will become a global platform that completely transforms how people connect with brands. 

It all comes down to two core beliefs. First, that people deserve to be rewarded when they create value. If a third party directly benefits from an action you take or data you provide, you should be rewarded for it. And not just the “you get to use our product!” cop-out. We’re talkin’ real, explicit value. Fetch points, perhaps. 

Second, we also believe brands need a better and more direct connection with what matters most to them: their customers. -- Brands need to understand what people are doing, and have a direct line to be able to do something about it. Not just advertise, but ACT. Sounds nice right? 

That’s why we’re building the world’s rewards platform. A closed-loop, standardized rewards layer across all consumer behavior that will lead to happier shoppers and stronger brands.


Fetch Rewards is an equal employment opportunity employer.


About the role

At Fetch Rewards, our vision is to help make shopping easy, fun and smart. Millions of people use our app every month and we are growing rapidly. Although we have earned a 4.8 rating in the App Store, we believe our product can do so much more.

We are looking for a Product Designer to continually push our app’s customer experience and Product Design team to new levels. The team is mighty but small, which means you’ll get to drive meaningful impact, contribute to our design practices, shape the culture and be a part of a formative stage for the product and team.

This role can be based anywhere in the US.

What kind of person are we looking for?

  • A user centered Product designer with at least 5+ years of experience designing for consumer facing mobile applications
  • Expertise in user research and mobile design
  • Comfortable owning projects from research through execution
  • A strong practitioner with a broad toolkit of UX methods and best practices 
  • Customer champion - builds empathy and understanding for our users across our company and stakeholders
  • Collaborative partner - enjoys working with others across disciplines and teams
  • Data driven - uses quantitative and qualitative data to inform design decisions
  • Embraces validation and experimentation in their design process
  • Understands that a successful product meets both user and business needs within technical constraints
  • Excited to join a fast paced, collaborative, and dynamic environment
  • Experience in design systems, game design, loyalty, consumer engagement, or behavioral science a plus

Within 1 month you will:

  • Become familiar with our product, get to know the team
  • Review existing research in order to begin developing an understanding of our customers and their needs
  • Support design work for projects already in development, including feature work, exploratory research tracks, and the development of our design system

Within 3 months you will:

  • Develop a primary focus area within the product
  • Collaborate with other designers, product management, engineering, marketing and executives to research, ideate, iterate, and deliver designs to a high standard
  • Influence Product Design team practices and culture

Within 6 months you will:

  • Help with broader customer research to ensure we continually push to improve our understanding of our customers’ needs and can translate that into our designs
  • Take on larger and more complex initiatives, such as design strategy and cross team features
  • Contribute to making the team more effective, inclusive, and collaborative

Within 12 months you will:

  • Help to make others on the team better through your leadership and example
  • Identify and lead implementation of new ways to help the product, team, and overall company

#BI-Remote

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • MemcachedDatabases
    • MongoDBDatabases
    • RedisDatabases

An Insider's view of Fetch Rewards

How does your team reward individual success?

We offer: Promotions in Title. Increase in salary. More responsibility. Allowing employees to be Empowered to make tough decisions! We give out Tacos on the regular to show appreciation as well!Linds Siegel

Linds Siegel

Senior Technical Recruiter

How would you describe the company’s work-life balance?

Second to none! At Fetch Rewards, the importance of work-life balance is ingrained into our culture. There is a mutual understanding amongst the members of each team of when and how we can be reached, which is especially important in a remote working environment. We have an unlimited PTO policy that fosters a sense of trust from our leadership team

Maddy

Recruiting Coordinator

What are Fetch Rewards Perks + Benefits

Fetch Rewards Benefits Overview

Medical, Dental and Vision that provides coverage from day 1.
Anthem, BCBS.
Paid PTO plus additional personal days.
Matching 401K plan.
Pet Insurance.
Pet friendly office.

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Dental Benefits
Our dental plan covers $1,000 of expenses.
Vision Benefits
The vision benefits plan covers 77% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Pet Insurance
Nationwide Pet Insurance. We cover 100% for 1 per.
Wellness Programs
Team workouts
During Covid we offer: Remote Yoga and strength training!
Retirement & Stock Options Benefits
401(K)
We match 25% on the first 5% you contribute.
Company Equity
Equity is available for most positions at Fetch Rewards!
Performance Bonus
Performance Bonus is based on individual productivity within the organization.
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
We provide employees flexible schedules based on the functions of the business.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
We provide a pre tax program.
Company Outings
We host an annual holiday party and summer event!
Stocked Kitchen
We provide healthy snack options.
Happy Hours
Parking
Pet Friendly
Pet policy is dog friendly daily, Occasional bring your pet to work days.
Professional Development Benefits
Job Training & Conferences
Fetch Rewards offers employees professional development opportunities.
Promote from within
Mentorship program
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