Senior Product Designer- Bella Health at LivePerson

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LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward 

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts

We are looking for a high-performing Senior Product Designer for our rapidly-growing healthcare business. In this role, you will work across a global team and closely with developers, product managers, marketing and other designers to deliver designs in line with time and budget restraints, and be able to confidently make — and defend — design decisions. You should be extremely comfortable with data.

Come and be part of an innovative team and help us bring out cutting edge health product(s) that leverages our core AI strength!


In this role you will:

  • Set design requirements based on product requirements & information from internal teams and user research and explore different design solutions.
  • Conduct user research, interviews, surveys and usability studies, translating findings into wireframes and prototypes and validate designs through usability tests.
  • Collaborate with the cross-functional team by creating user flows and mockups in order to visualize and share your ideas.
  • Consistently iterate and present your design solution in design review sessions.Maintain a cohesive and consistent user experience of the product.
  • Deliver detailed, clear and accurate UX/UI designs to developers.
  • Oversee the development and delivery of effective user interfaces.Support the QA team to make sure features are implemented as intended.
  • Assess the impact of your designs and usability changes.
  • Conduct industry research and stay up-to-date on best practices and emerging technologies & tools.
  • Support sales and marketing teams with design collateral and product demos

Your qualifications are:

  • 8+ years of experience designing modern and complex web and mobile experiences 
  • Experience creating wireframes, clickable prototypes, design specs and detailed software visual design.
  • An online portfolio showcasing a wide range of product design work.
  • Deep understanding of information design fundamentals such as typography, layout, and information hierarchy
  • Experience with usability testing and data driven methodologies
  • Outstanding written and verbal communication skills, and ability to present work, ideas and suggested solutions to executives and stakeholders in English
  • Experience working with design tools like Figma & Sketch.
  • Proven experience in working with development and product teams.
  • Understanding of HTML & CSS, and ability to discuss possibilities and constraints with developers.
  • Experience supporting sales and marketing teams with go-to-market efforts.

#LI-Remote

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation.  Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Candidate Location Eligibility:
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Other US Location
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St. Louis, MO
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Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
The United We Tech Series: The New LivePerson Episode
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What are LivePerson Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Paid industry certifications

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