Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. Hims & Hers connects consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to primary care, mental health, sexual health, skincare, and more. Launched in November 2017, the platform also offers thoughtfully created and curated health and wellness products. With products and services available across all 50 states and Washington, D.C., Hims & Hers’ mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives. In January 2021, the company was listed on the NYSE at an initial valuation of $1.6 billion and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.

We are seeking an experienced packaging designer to join the hims & hers creative team. This role entails the application of the brand to all our physical products, both direct-to-consumer (DTC) & retail. This person will be directly responsible for evolving the brand as we expand in both existing and new categories. 

Responsibilities: 

• Create memorable and unique on-brand packaging experiences that customers love
• Lead and manage multiple projects simultaneously while meeting subject-to-change timelines
• Work closely with Design Director to determine potential concepts, forms, and formats and ideal executions based on time, budget, and project-based restraints and goals
• Collaborate cross-functionally to make great packaging experiences and oversee packaging development from ideation to execution
• Create compelling visuals that convey key ideas and confidently encompass the elements of design thinking and rationale, with an openness and receptiveness to feedback
• Oversee and lead packaging on assigned projects from initial exploration and conception, to detailed and thorough design and presentation, to sourcing, sampling, testing, sell-in, production and launch
• Work and collaborate closely with Print Producer, Production Designer, and Packaging Operations to ensure that the production of packaging and print designs seamlessly meets hims & hers standards
• Act as an advocate, enthusiast and ambassador of packaging design + brand guidelines both internally and externally
• Understands both the hims and hers brands, our customers, our mission and how that guides our operations
• Lead design and design thinking for one of our key category offerings (hair, skin, mental health, and sexual health) and own physical product ideation, design, and execution for that category
• Consistently push for innovation and the use of responsible materials, techniques and processes to create premium products and experiences
• Translate insights and observations into valid, thoughtful design solutions, thinking through entire physical product interactions and experiences including at shelf, unboxing, in-use, and post-use

Experience and Skills:

• 5+ years experience in packaging design
• Expert knowledge of Adobe Creative Suite (InDesign, Illustrator, Acrobat, etc.)
• A proven history of problem solving that brings innovative solutions to production that are on time and on budget
• Process-oriented with ability to scale process refinement for efficiency and quality
• Empathetic collaborator -- someone comfortable partnering and working with cross-functional teams and multiple inputs
• Ability to prioritize workload while remaining flexible during high-volume periods
• Must be a proactive, inquisitive, and solution-oriented thinker
• Self-motivated to collaborate, problem solve, research, and offer solutions that are unexpected and out-of-the-box
• Demonstrates a willingness to test and trial while striving for professional growth
• Has a deep passion and interest in packaging design with the ability to think through the entire customer experience and engagement with our products
• Detail-oriented and able to partner with Production Designer to flawlessly execute design intentions
• Exhibits strong communication skills, both written and verbal, and acts as an excellent active listener

Preferred Experience & Skills:

• A deep knowledge and awareness of sustainable packaging materials and trends a plus
• CPG, healthcare, and DTC experience a plus

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.