If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Job Description

Do you have a passion for really understanding why our users work as they do and how they get their jobs done? Do you want to uncover ways to make them safer and more effective in what can be challenging work environments? If so, you’ve come to the right place.

As a Senior Human Factors Researcher you will work with a small, distributed and highly collaborative team using sound physical, cognitive and social human factors research methods to investigate human experience and behavior to envision new design solutions. You should already have a basic foundation in qualitative and quantitative research methods and a demonstrated ability to observe users and evaluate system performance across a range of roles, tasks and environmental conditions. You will be part of a community of researchers and designers tasked with overcoming complicated user challenges, transforming them into meaningful and critical experiences.

***Must include portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position***

Responsibilities:

• Collaborate on the creation of test materials and rigorous test plans for the measurement of individual and team performance across a variety of public safety and commercial products and applications.

• Contribute to and leverage user profiles & personas, workflows & scenarios and documentation of best practices to accommodate human physical, cognitive and social constraints within appropriate environmental, cultural and organizational contexts. 

• Participate in the development and implementation of design concepts, providing input on user interface design considerations, with emphasis on wearable products, display issues, visual interaction, physical manipulation and task and objective analyses.

• Apply rigorous ergonomic, design and usability processes in the investigation of technical problems. 

• Effectively communicate human factors insights through a variety of methods, from rich narrative through measurable design requirements and specifications describing user interfaces and internal structures for products.

Desired Skills/Experience:

• Demonstrated experience contributing to the planning and execution of short- and long-term research projects addressing complex user problems.

• Demonstrated written and verbal communications skills, including techniques to present research findings, and communication and persuade through rich user stories.

Soft Skills:

• Strong interpersonal skills, demonstrating strong empathy and a passion for understanding user needs.

• Ability to collaborate effectively and work with the full range of user experience design professions as well as product management and software development.

• A rich appreciation for culture and end user work practices should complement your knowledge base in research and design.

Technical Skills:

• Experience with prototyping tools such as Axure, InVision or Omniture, as well as editing and animation tools such as Animate, Premier, or After Effects are a plus.

Basic Requirements

Bachelors degree in Human Factors or other HF research related discipline with 5+ years of professional experience OR Masters degree with 2+ years of professional experience

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Any employee who is not vaccinated must wear a mask at all times when at a Motorola Solutions site or otherwise meeting with other Motorola Solutions employees or customers. Employees who have submitted proof of vaccination must follow site-specific or local mask requirements. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.