Senior Human Factors Researcher (Contract) - Remote at EPAM Systems

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EPAM is looking for a Senior Human Factors Researcher to assist client teams through the application of human factors principles, standards, and methodology to identify, mitigate, and improve the end-user experience. In this role, you'll be responsible for understanding the product vision and communicating research findings to engineering and solution owners.
At EPAM, Senior Human Factors Researchers collaborate with team members and clients to solve complex challenges at each stage of development. As part of the team, you will be responsible for every part of the research process.
  • In this role, you will have expertise in building research roadmaps, study planning, documenting hypotheses and goals for readout distribution, and executing quantitative and qualitative research studies in terms of efficiency, effectiveness, acceptability, training impact, and error tolerance
  • You'll define recruitment criteria for data collection purposes and propose recruiting methods for various participation user groups across worldwide geographic locations
  • You're highly skilled in research analysis and result interpretation and well versed in data translation when presenting research findings to project teams, clients, executives, and stakeholders
  • *This is a 6 month contract position with the opportunity to extend

  • 8+ years of total combined higher education and related work experience, including
    • Master's or PhD degree in Human Factors Engineering, Human Computer Interaction, Cognitive Psychology, Ergonomics, or other related fields
  • 6+ years of Human factors research work experience outside of academics, directly related to the duties of the job, including
    • Ability to interface with customers in a highly professional manner
    • Ability to analyze and synthesize large data sets into usable / easily understandable information
    • Strong communication, organizational skills and ability to multi-task effectively
    • Strong interpersonal skills with the ability to communicate with all levels of management with diplomacy and tact
  • Professional training in cognitive psychology / human factors / human computer interaction / human-centered design, including
    • Qualitative / Quantitative research
    • Application of Human Factors/UX methodologies, such as: RITE method, cognitive walk-through, hierarchical task analysis
    • HF/UX evaluative measures for benchmarking and comparative analysis
    • Expert reviews, persona development
    • Data collection methods: observational study, surveys, questionnaires, interviews
  • Study facilitation experience, including
    • Remote / In-person usability testing (formative / summative)
    • Card sorting / tree testing
    • Discovery research (interviews, focus groups, co-design)
  • Academic research experience, including
    • Publications and /or conference presentations
    • Statistical analysis - basic / descriptive
    • Strong secondary research skills, including
    • Literature review development and summary
    • Retrospective data analysis
    • Library resources: journals / research repository
    • Scientific peer review
    • Thesis defense / post-doctoral research preferred
  • Knowledge of industry's best practices is expected
  • Experience mentoring junior researchers will be preferred
  • Consulting experience will be preferred

  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to LinkedIn learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

  • This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process
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Candidate Location Eligibility:
Atlanta, GA
Baltimore, MD
Boston, MA
Chicago, IL
Dallas-Fort Worth, TX
Detroit, MI
Hartford, CT
Houston, TX
Kansas City, MO
Los Angeles, CA
Miami, FL
Minneapolis–Saint Paul, MN
Nashville, TN
New York City, NY
Orlando, FL
Philadelphia, PA
Phoenix – Mesa – Scottsdale, AZ
Portland, OR
Salt Lake City, UT
San Diego, CA
San Francisco, CA
Seattle, WA
St. Louis, MO
Tampa Bay, FL
Washington DC

Technology we use

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An Insider's view of EPAM Systems

How would you describe the company’s work-life balance?

My manager ensures that I have a great work-life balance at EPAM. This is of particular importance to me being the mother of a 19-month-old. They allow me the flexibility to care for my child while providing me with a rewarding career path.


Senior Manager, Life Sciences Consulting

How has your career grown since starting at the company?

EPAM gave me a fresh start and a great opportunity. From the first day, I was given the support I needed from my mentors to feel that anything is possible. At EPAM, I had the rights tools, support and drive to know that I could really grow my career here.


Data Scientist

How do your team's ideas influence the company's direction?

Our team is constantly looking for ways to improve our ability to deliver to the customer and ways to provide our people with a great work environment and career opportunities. Through involvement with different practices within the company, we provide meaningful feedback and ideas to enhance and better target our solutions to our customer needs.


VP, Technology Solutions

What makes someone successful on your team?

To be successful at EPAM and on my team, you have to be tenacious with a proclivity for pioneering into emerging areas and driving hyper-growth.


Managing Principal, Health & Life Sciences Consulting

What are EPAM Systems Perks + Benefits

EPAM Systems Benefits Overview

EPAMers appreciate our flexible and casual work environment, excellent benefits and endless opportunities to thrive. In addition to health benefits, a 401(K) matching program and paid time off, EPAM offers the following perks:

- Competitive Salary & Bonus Program
- Career Development Opportunities
- Tech Community Meet-Ups & Hackathons
- Access to LinkedIn Learning Solutions
- Cutting-edge Internal Tools
- Volunteer & Mentoring Programs
- Travel & Relocation Opportunities
- Employee Discounts

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

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