Senior Director of Design - Minneapolis, MN or Telecommute at Optum

| Minneapolis–Saint Paul, MN +25 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Design at UnitedHealth Group is ready for its next phase of growth. We need Executive Design leadership that can support and sustain enduring Design Studios that will work as partners to our business and product development teams across all channels. We need talented Design leaders to ensure that we are best serving our membership in the spaces that matter the most. If you are committed to creating and leading a Design team, having meaningful work in one of the most important domains and helping elevate human centered design please reach out. This is a portfolio level leadership role and will represent talent across all the disciplines of design within the studio. The enterprise Design Group at UnitedHealth Group is inspired to recruit talent from diverse backgrounds for every level and discipline. We appreciate that we will better serve our Membership when we grow a team that better represents everyone.
Remote is OK but preferred geography is Minneapolis - Travel required up to 5 weeks per year for somone who doesn't reside in Minneapolis/St. Paul.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
As a people leader you will:
  • Lead a team of UX professionals, where the team could include Information Architects, Designers, and UX Researchers
  • Provide oversight and leadership to a team (may include employees, contract personnel and/or vendor partners and their resources)
  • Effectively manage teamwork load and ensure knowledge sharing and cross-training of team members to effectively support the business and execute on team/function deliverables
  • Develop and maintain a high-performing team through effective hiring, coaching and performance management
  • Manage the resource workload, ensuring capacity to project work ratios are in balance
  • Manage several Design Studios as needed
  • Onboard business partners into Design best practices and ensure executive sponsorships

As a strategist you will:
  • Work at the intersection of business strategy and experience design to champion holistic experiences.
  • Partner with senior leaders, engineering and product teams to ensure successful and high quality experiences.
  • Lead design strategy discussions at the highest levels of the enterprise
  • Support critical communications and decision related to the Design organization
  • Influence and partner cross-functional partners, including product, engineering, strategy, data and analytics to achieve outcomes
  • Facilitate design thinking moments for sponsors and product partners
  • Understand and partner across Omnichannel teams to ensure communication and experience consistency
  • Bring a bias to the teams for Enterprise solutions that support common experience needs

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 7+ years of experience in design or related field
  • Demonstrated exceptional written and verbal communication and presentation skills, including the ability to clearly articulate and educate on UX best practices, industry standards, best practices and emerging trends
  • Experience with people leadership, including hiring, leading and coaching direct reports
  • Proven highly motivated and influential leader with ability to take initiative, set priorities and perform tasks with minimal guidance
  • Expert in managing priorities, strategies, relationships
  • Proven ability to interpret product requirements documents from a user-centered perspective
  • Experience with a variety of UX research methodologies and their appropriate application
  • Experience with creating and presenting compelling presentations to clearly convey complex concepts
  • Broad knowledge of UX research, Information Architecture, design, and interaction design with deep knowledge in at least one area
  • Demonstrated executive level presentation skills, ability to speak organization wide on Design and Design impact
  • Broad knowledge of Design disciplines
  • Experience managing or supporting organizational finances
  • Up to 5 weeks per year of travel required for one who doesn't reside in Minneapolis/St Paul
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifications:
  • Bachelor's or higher degree in a related field
  • Experience leveraging enterprise Design Systems
  • Healthcare domain experience
  • Vendor management

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado/Connecticut/Nevada residents is $134,200 to $257,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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What are Optum Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

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