Senior Designer - FindLaw pod

Are you a curious, smart, self-driven UX professional who love the challenge of turning complex problems and constraints into elegant solutions that meet a customer's needs? Come and join the Digital Team as we work to transform Thomson Reuters into a truly Digital company. We aren't just changing the way customers engage with us, we are transforming and re-imagining our business, by focusing on the individual user. Our work focuses on a large portfolio of transformational efforts as we work together to deliver on the promise of making it easy to do business with Thomson Reuters.

Our customers range from small entrepreneurs to large corporations and government clients across the globe. They are under a lot of pressure to ensure the products and services they purchase meet their business needs and are confident in knowing how to use them. Our customers desire a seamless and intuitive way to engage in training and support experiences across our suite of products.

As an experienced Senior Designer you'll work closely with product managers, content strategists, UI designers, developers and researchers to create an elegant customer experiences that support our training and learning experiences. As a creator of bar-raising experiences, you inherently look for ways to remove the difficult and make complex experiences feel easy, intuitive and have a seamless flow that helps our customers feel empowered. You confidently make - and defend decisions while creating user-centered online experiences in an agile environment.

About the Role

As a Senior Designer, you will:

• Optimize Experiences - Leverage quantitative and qualitative data, review user studies, and conduct heuristic reviews to identify opportunities for optimization and UX improvements in order to increase the performance of key KPIs.
• Create and Build - Rapidly iterate through journey maps, storyboards, user flows, sketches, wireframes, and other design artifacts to effectively communicate interaction and a dynamic content strategy. Have an expert-level knowledge of responsive UI design methodology and processes (user-centered and iterative design). Create prototypes for UX research testing (Figma, Adobe Creative Cloud)

• Be Part of a Collaborative Team - Work closely with the UX Director, Lead Content Strategist, and Lead Designer in a collaborative team-oriented environment, where we share information, value diverse ideas, and partner with cross functional and remote teams. Work alongside information architects, developers, researchers and subject matter experts to create new products, features and functionality. Advocate for the user's needs and collaborate with the Product Manager to develop features that align to the needs of the user.

• Be an Effective Communicator - articulate complex technical issues, and share ideas, participate in peer-reviews, and exhibit strong listening skills. Justify and articulate design decisions during design reviews. Lead and facilitate brainstorming and sketching sessions with product teams. Be an effective advocate for the user and be able to successfully lead the implementation of feature-sets and interactions that provide an excellent customer experience. Prepare UX documentation to be used by the development team.

• Be Curious & Innovative - continuously update yourself with next generation user experiences, technology, and contribute to process development practices. Turn user research and usability feedback into easy-to-use solutions. Gather, analyze and synthesize UX needs for complex product and user requirements.

About You

You're a fit for the role of Senior Designer if you have:

Basic qualifications:

• 8+ years design experience creating simple solutions for complex challenges
• Proficiency in responsive design
• Proficiency in prototyping tools: Figma, Adobe Creative Cloud
• Proficiency in A/B testing
• Strong portfolio of work that illustrates your process, your level of craft and the results you have driven
• Familiarity with Agile development
• Confidence in working with strong, passionate, fast-paced team environment
• Strong time-management, multi-tasking and prioritization skills
• Critical thinking and problem-solving skills
• Excellent written and verbal communication skills

Preferred qualifications:

• BA/BS in graphic design, fine art, visual communications, HCI or related field (or equivalent industry training / experience)
• Familiarity with: Web standards (W3C and 508) / best practices for interaction design and Accessibility

What's in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your

personal and professional growth through:

• COVID-19 Response: Currently, as part of our COVID-19 a majority of our employees are working remotely and following local COVID-19 bylaws and guidelines, with the majority of our offices planning to embrace a hybrid work environment consisting of in-office and remote work in 2022.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: work form anywhere (in country); caregiver paid time off, bereavement leave; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

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COVID-19 Vaccination Status Information Requirement (US employees only):

Thomson Reuters is committed to ensuring the continued safety of our employees in regards to Covid-19. While vaccination is not required for consideration or employment at this time, to inform our site planning and policies, we require all Thomson Reuters employees to verify their vaccination status upon starting with the Company.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.