Senior Content Designer
About Us
At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.
The Role
SimplePractice is seeking a Content Designer to join our team on a full-time basis. This person will use content to help the SimplePractice user accomplish what they need to do — as effectively and efficiently as possible. They will be responsible for maintaining the SimplePractice voice across products and should be a champion for consistency, accessibility, and writing as a differentiator.
Responsibilities
- Help shape every part of SimplePractice’s core platform, from simplifying flows and co-creating interfaces to writing and rewriting based on research and user testing
- Work hand-in-hand with product designers and product managers—from kick off through development and iteration — to create strategically aligned product content
- Collaborate with product designers to uncover and solve IA and UI challenges
- Write clear, informative product copy that meets user needs and upholds the SP voice
- Boil down complex messages into concise, compelling interface text
- Work with various product teams to help create a unified experience across SP products
- Manage multiple projects at once
- Align with marketing and customer success teams to ensure a consistent experience throughout the user journey
- Audit existing product content and make recommendations for improvement
- Gather feedback from peers and users to elevate content solutions
- Prioritize inclusivity and accessibility in our product content
- Work directly in Figma to facilitate collaboration with product designers
Desired Skills & Experience
- 8+ years professional content-development experience, either as a content designer/UX writer, copywriter, or content strategist
- 4+ years direct experience as a content designer/UX writer for SaaS products
- Solid writing chops, with a portfolio that includes clear, concise product copy
- Experience supporting the full product-development process, from vision to launch to iteration
- Experience working directly with product managers and product designers to build compelling product experiences
- Experience translating complex product and business concepts into digestible copy
- Strong demonstration of empathy for both users and employees
- Experience leading projects with minimal direction and a degree of ambiguity
- Experience working in Figma
- Web-based portfolio of relevant work samples with a UX focus, including problems you helped solve for, your contributions, and impact to the customer
California Job Applicant Privacy Notice
Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you:
- Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).
We collect the above categories of personal information for the following business purposes:
- To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures).
For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected].