Senior Content Design Manager at Microsoft

| Redmond
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At Microsoft, we believe developers, IT pros, and business customers should love their tools, too. Our mission is to design cloud platforms and business apps that are as easy to use as the best consumer experiences. And we know that UX design only becomes great when apps are simple, clear, and designed to flow naturally from one concept to the next. That's where you come in.
Join our studios as a UX Content Design Manager to lead and grow a squad of UX Content Designers-whether for an entire product line or a studio of interrelated products. With 650+ people and 260+ products, we've got plenty of roles and spaces to choose from. Apply, and our leaders will help you find your perfect fit!
Passionate about simplifying technology? Same.
Complexity brings out your curiosity. You're a seriously seasoned Content Designer who loves creating deceptively simple software-the kinds of experiences that feel efficient, effortless, and rewarding because you've sweated every detail and distilled every concept down to its purest, simplest form.
You know the power of great information hierarchy, clear terminology, and navigation-and can speak to how carefully crafted UX flows can transform the customer journey from confusing to intuitive. Informing and evolving that journey with insights from research and data is second nature to you.
Yes, you know and love the cloud
While you love simple, your skillset is anything but. You've made apps from scratch as part of an interdisciplinary product design team in cloud, business, enterprise, or developer spaces. With a diverse skillset and loads of experience, you trust your approach and ability to figure out the best next action without a lot of second guessing or hand holding. You collaborate with ease (up/down/across) and are adept at influencing using loads of optimism, a hunger for feedback, a retractable ego, and growth mindset.
Dropdown or radio buttons? UI text or tooltip?
Your communications chops are interaction specific. You understand the concepts of drilling down, reducing friction, and offering bits of guidance right when-and only when-it's needed. You know the value of using and contributing to design patterns, UI toolkits, and style guides to keep product teams aligned so content stays consistent, cohesive, and intentional.Responsibilities
  • You may be collaborating with partner teams across regions, with different cultures and perspectives-something we think results in products that work better for everyone.
  • Building a working understanding of Microsoft's whole product portfolio strengthens domain knowledge, and can save you time, effort-and even earn you vital support from other teams.
  • Working within design systems: People will seek you out for answers on Microsoft's brand voice, content style standards, terminology, common UI and interaction patterns, feature naming, and more.
  • Success here means questioning assumptions (or at least testing them!) and pushing beyond what's familiar. You'll explore, validate, test, iterate, and adapt experiences to drive customer usage and satisfaction.
  • Some products and features ship fast and get fine-tuned over time, while others involve longer timeframes and multiple teams and decision makers. Regardless of cadence, you're a constant collaborator and your design input is critical to the product's success at every juncture.
  • Our promise: We'll support you and set you up for success-and regularly remind you how much we value your unique contributions to business impact and the success of products and projects.
  • All of us, as we are: Microsoft's cultural values of inclusion, respect, accountability, and integrity reflect the culture we aspire to live every day.
Qualifications
  • 8+ years of combined experience in content-focused roles-including 3+ years as a product-focused content strategist, content designer or UX writer.
  • Demonstrated experience crafting product user interfaces across a range of platforms including desktop, cloud services, and mobile.
  • A portfolio of work demonstrating experience creating user-centered design solutions is a requirement for application. (Either upload your portfolio with your application or include a link to it on your resume or LinkedIn profile.)
  • Your excellence in product content design and strategy gets your apps noticed and appreciated-and your senior skillset shows in your playbook of uniquely honed tools, approaches, and solutions.
  • You're fluent in design tools like Figma, Sketch, InVision, or similar. (We use Figma.)
  • You embrace research and data-it's second nature to collaborate with User Researchers and present customer-based, data-informed rationale for your ideas.
  • You're innately curious. About design, about the customer landscape-you fuel your imagination with things big and small, so you can apply what you know to solve new problems.
  • Communication skills that extend to your relationships. You know building relationships both within and beyond your team is key for driving impact-oriented collaboration-and ultimately making a difference for customers.
  • A growth mindset-there's always more to learn. Confidence and humility can coexist. You're quick to own mistakes (we all make them) and willing to reconsider and explore ideas.
If this sounds like you, give that product-savvy skillset of yours the global reach it deserves! Be sure to include a link to your LinkedIn profile and upload your portfolio (or include a link) with at least three of your most relevant product work, whether products, apps, or feature workflows.
Security screening required
The ability to meet Microsoft, customer, and/or government security screening requirements is required for this role. These requirements include but are not limited to specialized security screenings such as the Microsoft Cloud Background Check. For this position, you'll be required to pass the background check upon hire or transfer and every two years thereafter.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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More Information on Microsoft
Microsoft operates in the Software industry. The company is located in Redmond, WA. Microsoft was founded in 1975. It has 206870 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 841 open jobs at Microsoft, click here.
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