Do you obsess over the pixel and have an active pulse on the latest interactive, web, pop culture, and social trends? Do you like the challenge of crafting modern, thoughtful consumer experiences for both brand, web, and mobile platforms? Do you love to find innovative new ways to develop engaging brand marketing and product experiences? Is working closely with a down-to-earth, wickedly talented team to create innovative concepts your cup of tea? If so, we may have the perfect opportunity for you.
About the Position
As our Senior Brand Designer you will be responsible for creatively leading and managing creative projects. You will use your aesthetically-driven process to develop creative and conceptual standards and design systems that create a massive impact through world-class executions.
You will set high-quality design standards for our internal communications, Restaurant Marketing materials, Product Marketing materials, and or brand-related communications. You will use your keen eye for detail to develop and coach team members on how to consistently meet those standards and produce world-class creativity.
About the Team
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace.
Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk.
Together we can preserve neighborhood flavor, one restaurant at a time.
Reports to Executive Creative Director; No direct reports
Specifically, You will:
- Expertly present and articulate the thinking behind your work and the design teams work to key stakeholders, and cross-departmentally to gain buy-in.
- Develop processes, resources, guidelines, and templates that empower the organization to create beautiful and thoughtful brand and consumer executions.
- Constantly evolve our brand and visual identity across Media, Product, Marketing, and business channels.
- Partner with our Recruiting team to attract, interview, and hire new designers.
- Be a source of inspiration for the company. You will collaborate with other Designers (internal and external), Project Managers, Engineers, Marketers, and others to propel the brand forward.
- Work with upper management to set OKR’s for the Design Team.
- Help Designers sharpen their technical skills and improve their design habits through in-person coaching and documented training guides.
- Handle escalations and lead larger/special projects.
- Identify gaps in workflow and carry out projects to streamline processes.
- Work closely with other departments to understand the needs and entire life-cycle of our clients.
- Work with key stakeholders to add new product offerings to our clients.
Within 30 days, you'll:
- Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience).
- Observe product demos with the sales team to better know our customers.
- Shadow the Restaurant Success team to better understand client needs.
- Meet with stakeholders in Consumer and Growth marketing and Sales to assess their project roadmaps.
- Manage your design tasks, delegate to other team members and oversee projects for optimal department productivity.
Within 60 days, you'll:
- Develop a Diner acquisition campaign for owned and third-party platforms.
- Develop a process to create impeccable presentations for our RS teams.
Within 90 days, you'll:
- Work with Brand Marketing and your team to develop new marketing executions for Diner Acquisition.
- Work with key stakeholders and designers to define OKRs.
- Develop a special project that will resonate with the creative industry.
You Should Apply If:
- You have 5 yrs + Experience as a Visual Designer in a creative agency or a Design department.
- You love to get detailed with documentation and developing guidelines for Designers.
- You can set clear goals and hold yourself and others accountable for the results.
- You have an in-depth knowledge of Visual Design, Motion Graphics, 3D and sound design.
- You have managed a high volume of projects with tight turn-around times.
Additional Requirements
Portfolio showcasing your skills in creative design, creative concepting, and global 360 campaigns. It should include a breakdown of your involvement and the team. Your chosen projects should convey your impeccable attention to detail in every aspect.
About Our Benefits:
- Competitive Salary
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- A remote first culture and monthly stipend offering flexibility to work where you want and how you want.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program.
- Commuter benefits (including Uber Pool).
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Quarterly Industry Speakers Series.
- Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
- Fully stocked kitchen and cold brew on tap.
ChowNow takes the health and safety of our team seriously and requires all employees to be fully vaccinated for COVID-19 prior to starting work. We strongly believe that this is the best way to protect our employees, families, clients, and communities. All requests for accommodations will be considered.
As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
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