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Capital One
Dallas-Fort Worth, TX

Senior Associate Experience Designer at Capital One (Dallas, TX)

| Dallas-Fort Worth, TX | Hybrid
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Locations: TX - Plano, United States of America, Plano, Texas
Senior Associate Experience Designer
Are you an Senior Associate Experience Designer looking for a new challenge? Are you looking for an opportunity to grow in visual design, interaction design, customer research and influence product strategy? Do you want to transform an industry centered around how people find and finance cars? Then Capital One may just be the right place for you.
At Capital One, we think big and do big things. Today we are a high-tech company, an innovation laboratory, and a nationally recognized brand that reaches tens of millions of consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, and delivers great consumer experiences. It's audacious work at a massive scale. As a team, we come to work every day looking to build digital experiences that are authentic and bold.
  • Simply being digital is no longer a competitive advantage in financial services. Creating world class, human centric, design process informed experiences with top of class visuals and innovative interactions is the way we will transform the automotive finance industry.
  • You're perfect for this role if you believe the above and you are versatile; love working on both visual design and interaction flows; understand design thinking and user experience and thrive in a fast-moving organization that uses light-weight processes to have a huge impact.

  • Run a two-hour workshop with a product team, helping them find the customer-backed solutions around the feature they're building.
  • Brainstorm with a teammate on how to design solutions that are transparent and understandable.
  • Participate in a design session with design, legal, and product partners.
  • Lead a journey-mapping session to outline the customer experience for sharing their data
  • Create an interactive prototype of something we've never tried before just to see if it works.

  • Create flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences
  • Work with talented designers in a highly collaborative, supportive environment
  • Work as an integrated team with Product, Technology, and Business partners to define and solve problems
  • Use your innate curiosity to challenge assumptions and uncover new insights
  • Bring thoughtfulness and attention to detail, to your work
  • Use your presentation skills to communicate and build influence with fellow designers and stakeholders
  • Collaborate with additional stakeholder groups to understand priorities and goals and make sure our work has the intended impact
  • Participate in all aspects of the design process to frame problems, define insights, create compelling visions, and make concepts and prototypes
  • Use customer research to inform your design thinking and target meaningful solutions

Basic Qualifications:
  • At least 2 years of User Experience Design

Preferred Qualifications:
  • Two years of Experience in UX design and core service design methods and processes
  • Ability and desire to work in all phases of the design process (thinking and making)
  • Depth in at least one practice area (experience strategy, service design, interaction design, visual design, or design research)
  • A passion for creating new methods and practices
  • A collaborative nature with strong communication skills, sincerity, and a sense of humor in the face of ambiguous design challenges
  • Confidence and pride in your work, skills, experience, and expertise
  • Informative animation
  • Data visualization
  • Front end development (for a designer)
  • Experience with Sketch, Figma, and InVision.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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