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Product Designer/Sr Product Designer - Configure at GitLab (Remote)

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GitLab's DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,400+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

 

A brief overview:

Our Configure team is responsible for developing Ops-focused features of GitLab that relate to the "Configuration" of infrastructure and "Operations" of applications deployed via GitLab.

The teams' mission is to make the everyday work of the Platform Engineer more pleasant and enable Software Developers and Application Operators to deploy to company infrastructures without barriers.

This team is currently building out more features for our Kubernetes integration like the Auto DevOps feature set. We're also making it easier for GitLab users to make the most of Kubernetes and DevOps best practices.

What you'll need to succeed in this role:
  • Product knowledge: You'll eventually need to deeply understand the technology and features of the Configure product area. You will need to grow your knowledge of API design and develop your understanding of technologies like Kubernetes and Terraform.
  • UX Research: You'll conduct solution validation with the guidance of your Product Design Manager and incorporate insights into design decisions to fulfill user and business needs.
  • Deliverables: You'll create deliverables for your product area (for example: competitive analyses, user flows, low fidelity wireframes, high fidelity mockups, prototypes, etc.) that solve real user problems through the user experience.
  • Communication: You'll communicate the results of UX activities within your product area to the UX department, cross-functional partners within your product area, and other interested GitLab team members using clear language that simplifies complexity.
  • Usability: You'll proactively identify both small and large usability issues within your product area.
  • Iteration: You'll practice design iteration and take part in the monthly release process by breaking down the designs to fit release cadence, reviewing and approving merge requests submitted by developers
  • Design system: You'll keep design components available and up to date in prototyping tools, ensuring that reusable components fit visually and functionally together, actively contribute to the Pajamas Design System.
  • Design reviews: You'll participate in Design Reviews, giving and appropriately receiving feedback.
  • UX debt: You'll understand UX debt and make recommendations for its resolution with the help of other Product Designers or your Product Design Manager.
You should apply if:
  • You understand the developer workflow and you bring at least a couple of years of experience designing developer tools, enterprise software, or complex web applications.
  • You're able to understand highly technical topics and discuss these with engineering and product management counterparts.
  • You bring some hands-on technical skills or experiences. This could mean you bring experience with Git and its command line, you've used developer tools, written some frontend code, or bring experience designing where there isn't a UI e.g. command-line prompts, APIs, or Git commands.
  • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
  • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
  • You want to design for a complex product with technical users who have continually evolving needs.
  • You are self-motivated and self-managing, with strong organizational skills.
  • You're able to demonstrate your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, interaction design, and UI design during our Hiring Process.
  • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
You'll stand out if you bring:
  • Knowledge of Terraform or Kubernetes.
  • Experience designing APIs.
  • You have a passion for open source tools or experience with GitLab.

Also, we know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

Hiring Process:

Our hiring process for this Product Designer position typically follows five stages. The details of this process can be found within our job family page.

Our culture:

Our UX Department's goal is to make our product easy to use, supportive of contributions from the wider GitLab community, and built for a diverse global community. We want GitLab to be the easiest and most delightful product in its class.

The culture here at GitLab is something we’re incredibly proud of. Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLab team members are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually -- instead, we focus on your results. You can work the hours you choose, enabled by our asynchronous approach to communication. You can also expect stock options and a competitive salary.

Our compensation calculator will be shared with selected candidates before any interview.

Diversity, Inclusion, and Belonging (DIB) are fundamental to the success of GitLab. We want to infuse DIB in every way possible and in all that we do. We strive to create a transparent environment where all team members around the world feel that their voices are heard and welcomed. We also aim to be a place where people can show up as their full selves each day and contribute their best. With more than 100,000 organizations using GitLab, our goal is to have a team that is representative of our users.

Remote-North America
Remote-US
Remote-EMEA

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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Candidate Location Eligibility:
Albuquerque, NM
Ann Arbor, MI
Atlanta, GA
Austin, TX
Baltimore, MD
Baton Rouge, LA
Birmingham, AL
Boise, ID
Boston, MA
Buffalo, NY
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Charlotte, NC
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Colorado, CO
Columbus, OH
Dallas-Fort Worth, TX
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Fayetteville-Springdale-Rogers, AR
Greensboro, NC
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Jacksonville, FL
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Lincoln, NE
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Orlando, FL
Other US Location
Palm Bay-Melbourne-Titusville
Pensacola, FL
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St. Louis, MO
Tallahassee, FL
Tampa Bay, FL
Tucson, AZ
Tulsa, OK
Washington DC
Wichita, KS
Wilmington, NC

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • AWSLanguages
    • Ruby on RailsFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • SnowplowAnalytics
    • KinesisAnalytics
    • FigmaDesign
    • GitLabManagement
    • Chorus.AICRM
    • DocuSignCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • TroopsCRM
    • ClariCRM
    • GainsightCRM
    • ImpartnerCRM
    • MarketoLead Gen
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What are GitLab Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Intracompany committees
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Company Outings
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of GitLab

How would you describe the company’s work-life balance?

There's real flexibility with asynchronous work at GitLab that I haven't experienced in other companies. I can choose how I want to work and live and where I want to live, so I travel a lot which is awesome, and you can't put a price on that. Overall, I'm more productive and happier!

Stefania

Solutions Architect

How do you collaborate with other teams in the company?

We typically collaborate with the broader customer success team, sales teams & product teams to ensure that the customer is successful when partnering with us. We heavily rely on slack channels, docs, issues for async collaboration. We also initiate meetings at times when we are looking to resolve certain issues or brainstorm in a short time frame.

Reshmi

Senior Manager, Enterprise Solution Architecture

How does the company support your career growth?

From starting a new role, to being promoted in that role twice now, GitLab has provided me with the resources and support I need to drive my own professional growth. One of the most inspiring things I discovered here is how genuinely team members want to help their colleagues succeed, and all you have to do is put in the work and ask for help.

Chloe

Manager, Customer Success Managers

How do you make yourself accessible to the rest of the team?

I created the engineering director shadow program so that anyone at GitLab can shadow me for one week. This allows the shadow to learn the perspective and workload of an engineering director while also enabling them to learn how I make decisions and receive mentoring. It also allows me to get some “reverse mentoring” on my communication.

Wayne

Director, Engineering

What projects are you most excited about?

The most exciting projects I get the opportunity to work on during my day is partnering with large enterprise companies using GitLab to solve their problems and optimize their use of the solution. I greatly enjoy helping them with their DevOps transformation and ensuring that they reap the greatest possible return on their investment in GitLab.

Chenje

Senior Strategic Customer Success Manager

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