Product Designer

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As a Product Designer, you will be a key contributor to the growth, innovation, and continued improvement of Scott's Cheap Flights. You will be collaborating with a lean team to design products that inspire our customers.


In the short term, you will

  • Become familiar with our design systems, style & design process
  • Contribute to designs & design reviews
  • Participate in Continuous Discovery Habits; leading discovery & interviews with members to understand pains, gains & jobs to be done
  • Build and test prototypes to validate understanding of problem & potential solutions
  • Collaborate with cross-functional project team groups to support the design & creation of new products and features

In the long term, you will

  • Be an expert on our members and translate their wants and needs into meaningful products and experiences
  • Lead cross-functional initiatives to deliver high-quality products, features, and experiences to our members
  • Own portions of the user journey across all Scott’s Cheap Flights touch points, including web, mobile, email, social, etc. and ensure they function well on their own, and as a whole
  • Serve as an advocate for design best practices across the team and company

What you bring to the table

  • Hands on experience within consumer product design experience at an early stage startup (bonus for subscription, SaaS or e-commerce)
  • Experience designing across web, email and mobile apps
  • Hands on experience building & testing clickable prototypes
  • Creativity, resourcefulness, and intense curiosity
  • Clear and earnest written and verbal communication skills
  • High standards for yourself and the designs you create
  • You have excellent written and verbal communication skills.
  • You’re legally authorized to work in the United States and able to work US-hours.

Tools we use

  • Figma is our primary design and prototyping tool
  • Notion for documentation, collaboration and project management
  • Google Analytics and Preset for analytics
  • Fullstory for anonymized session recordings
  • Miro & Figjam for brainstorming cross-functionally
  • User Interviews, Lookback.io, Typeform & Momentive (SurveyMonkey), usertesting.com for User Research

Who you’ll work with

  • You’ll report to Rachel Smith.
  • You’ll be on a team with Zainab Lodi & Pratika Appaiah.
  • You’ll be in a squad with Ben Mier, Phillip Gray, and a soon to be announced new Product Manager. :)

Why you might love working here

  • The compensation for this role will either be $108,665 or $122,549, depending on your experience level.
  • 100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!
  • $500/Quarter Remote Work Stipend
  • Open vacation policy, with a 3 week minimum!
  • Comprehensive health, vision, and dental insurance
  • 401(k) with a 5% match
  • Up to 12-weeks of paid family leave
  • No Meeting/Flex Fridays
  • Meetup stipend when you cross paths with a co-worker
  • Continuing education & development reimbursement
  • Yearly team retreat (In March, we went to Charleston. In September, we’re heading to Zion National Park!)
  • Challenging problems to solve and an awesome team to collaborate with every single day

We want you to bring your authentic self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to ancestry; age; appearance; color; gender identity and/or expression; genetics; family or parental status; marital, civil union, or domestic partnership status; mental, physical, or sensory disability; national, social or ethnic origin; past or present military service; sexual orientation; socioeconomic status; race; religion or belief.


‍If you require a reasonable accommodation or assistance for any part of the interview and employment process, please contact us at [email protected] and let us know the nature of your request.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • React NativeFrameworks
    • Ruby on RailsFrameworks
    • TerraformFrameworks
    • Vue.jsFrameworks
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • ShortcutManagement
    • WebflowCMS
    • WebflowCMS
    • BrazeEmail
    • LitmusEmail
    • SurveyMonkeyEmail
    • SlackCollaboration
    • ZoomCollaboration
    • NotionProject Management

An Insider's view of Going

How does your team reward individual success?

In Member Success, we celebrate team and individual achievements. Quality assurance and personal volume are key markers for success. Our sweet incentive program awards points for great QA scores and engagement, redeemable for gift cards and more. We also reward progress with compensation bumps for consistent skill improvement.

Jenais

Manager, Member Success

How do you collaborate with other teams in the company?

Our team is in every corner of Going, informing new and innovative product offerings while doing what we do best, finding and sending the best deals to our members. We use our expertise within the Product Org and beyond, to make sure what we build continues to serve our members in the best way and stays aligned with our core product and mission.

Lousson

Senior Product Operations Specialist

What is your vision for the company?

Our vision is to build a world-class consumer software company with a fantastic brand and traveler-first approach. We're focused on building valuable products and features that can help our members travel and experience the world, and we plan on scaling this to tens of millions of people worldwide in the coming years.

Brian

CEO

What are some social events your company does?

Where do I even begin? Being a remote company, Going understands the importance and necessity of socializing with your peers. Twice a year, we hold bi-annual retreats in wonderful destinations (my favorite being Zion NP), monthly town halls to celebrate wins, zoom happy hours, and donut chats to get to know each other.

Jeremy

Member Success Specialist

What are Going Perks + Benefits

Going Benefits Overview

100% remote work environment, so go ahead and bring your dog to work or wear your PJ's to the office!
Open vacation policy, with a 3 week minimum!
Comprehensive health, vision, and dental insurance
401(k) with a 5% match
Up to 12-weeks of paid family leave
$2,000 Work from Home Stipend
Meetup meals when you cross paths with a co-worker
Continuing education & development reimbursement
2x a year fully paid company retreat (We've gone to places like Cabo San Lucas, Zion National Park, and Charleston, SC!)
Challenging problems to solve and an awesome team to collaborate with every single day
Full Laptop Setup

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Day off for your birthday
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
All expenses paid company retreat twice a year!
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available
Apprenticeship programs

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