Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 92 million registered learners as of Sept. 30, 2021. Coursera partners with over 250 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.

The Product Design team is responsible for creating core learning experiences for our consumer, enterprise and university partner customers. The Growth & Consumer (monetization) product design team focuses on creating value for our diverse customer base across a global ecosystem. We create experiences to acquire new customers, meet the customers where they are in their career path and learning curve. Our team helps discover Coursera’s various learning offerings, activate, retain customers and define the strategies for growth and revenue models. We work closely with Product, Engineering, Research, Data, Consumer Marketing, Brand & Creative. We are focused on product-led Growth (different from designing for growth marketing). Experimentation and working across a portfolio of big bets and optimizations is core to our approach in creating sustainable, scalable growth models across our various target audiences. 

We are looking for a Senior Product Designer with a strong experience in Visual/UI skillset to solve for international business growth and customer delight. This is a full-time position and we are open to working remotely within a reasonable time zone difference.

REQUIRED: Portfolio featuring examples of UX design, UI/ visual case studies and any examples of Product design for growth is highly valuable (please link a personal website or portfolio). 

Your Responsibilities:

• Leverage your product, interaction, and visual design skills to create delightful experiences that empower learners in global markets
• Partner with product managers, content designers/ UX writers, engineers, data science, research, marketers and brand to connect the value proposition of Coursera’s core product offering to its customers
• Envision new product-led experiences based on user insights and product goals
• Able to design for multiple projects at a time, managing time, goals, and cross-functional collaboration effectively
• Create scalable user experiences across platforms and for global audiences that drive business growth
• Plan and articulate design experiments to help create an iterative approach to product-led growth design
• Employ effective use of qualitative and quantitative (metrics/ data) insights to inform design decisions
• Understand and experience in using qualitative research methods and strong collaboration with a researcher
• Ability to influence design decisions with cross-functional stakeholders and being an advocate for the customer

Basic Qualifications:

• 4+ years of industry experience in product design with focus on creating experiences to drive conversion via customer empathy
• Use of visual design skills with a given UI pattern library
• Experience in a test-driven environment (A/B testing) to help inform design direction.
• Communication and collaboration strategies with cross-functional partners PMs, engineering, other designers, and execs in evolving design proposals.
• Experience building new consumer product offerings, and conducting user research to inform MVP definition and development.
• Comfort using Figma and for remote work our team is set up with Miro

If this opportunity interests you, you might like these courses on Coursera:

• Design Thinking for the Greater Good

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

Please review our CCPA Applicant Notice here.