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Product Designer / Senior Product Designer, Compliance (Remote)

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The GitLab DevOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 1,800+ team members and values that guide a culture where people embrace the belief that everyone can contribute.

As a Product Designer or Senior Product Designer at GitLab, you will be embedded in our Compliance group. It’s a complex area where you’ll be tasked with improving the controls we provide to support our customers to help them manage their compliance posture within GitLab. You'll be designing new features and experiences to improve the quality of life for customers who operate within regulated environments.

What you can expect in a Product Designer, Compliance role at GitLab:
  • You’ll be tasked with bettering our product for users who rely on our compliance features. The work you’ll do will enable greater adoption of our product within the enterprise space and impact users across a range of industries, from healthcare to manufacturing.
  • You’ll collaborate with a Product Manager to define the priorities, roadmap, and overall strategy for the future of Compliance within our product.
  • You'll work alongside Product Managers and UX Researchers to understand the needs of our users to shape how compliance features underpin the work within regulated industries.
  • You’ll come together with our Technical Writers to better our compliance documentation and in-product content.
  • You’ll collaborate with cross-functional partners to uncover and understand the complexities and limitations of our current compliance tools, advocating for the end-user in all areas, including documentation, ease of use, and visualization of key messaging.
  • You’ll utilize wireframes, prototypes, user flows, mockups, high-fidelity visual designs, or any other artifacts you believe are necessary to convey your design thinking and ideas.
  • You’ll engage with our user base and the wider GitLab community to understand their pain points and work toward long-term fixes that enable them to succeed with their goals.
  • You’ll undertake usability testing to validate your thinking, collaborate with our UX Researchers on generative research, and you’ll share findings with the wider team in our research repo, ensuring recommendations are communicated effectively across our organization.
  • You’ll contribute compliance patterns to our Design System, alongside the rest of the UX department, and the GitLab community as a whole.
Projects you might work on in our Compliance group:

You’ll spend your time at GitLab collaborating with a cross-functional team. You may work on features that bring compliance checks into merge requests, a dashboard to give users insight into their overall compliance controls, or even build features that enable code to be audited, traceable, and reported on. To be successful, you’ll consider many edge cases while understanding the needs of a wide range of personas across a breadth of industries. Outside of work on our compliance tools, you’ll also contribute to our Pajamas design system and design culture here at GitLab.

You should apply if:
  • You’ve got experience designing developer tooling, enterprise software, or complex web applications that are built for technical users.
  • You’ve got some experience designing compliance experiences, or knowledge of the compliance industry.
  • You’ve got experience working on product strategy and product design for a complex enterprise application or SaaS tool.
  • You enjoy getting involved in research and usability testing, and you continually look to improve your user research abilities.
  • You want to design for a complex product with technical users who have continually evolving needs.
  • You’ve got experience applying your product design skills across user research, UX strategy, wireframing, prototyping, product strategy, and visual design, within a complex domain.
  • The idea of playing a key part in the evolution of our Pajamas Design System is truly exciting to you.
  • You understand frontend code or the limitations of frontend technology. You can demonstrate this through your hands-on coding skills with HTML/CSS/JS, your knowledge of Git, or by showing us you have a deep understanding of the needs of engineers you’ve worked with previously.
  • Our values of collaboration, results, efficiency, diversity, iteration, and transparency resonate with you.
  • You'll thrive in an environment where self-learning and self-service is encouraged and instilled as a part of our culture.
What it’s like to work here at GitLab:

The culture here at GitLab is something we’re incredibly proud of. Because GitLabbers are currently located in over 60 different countries, you’ll spend your time collaborating with kind, talented, and motivated colleagues from across the globe.

Some of the benefits you’ll be entitled to vary by the region or country you’re in. However, all GitLabbers are fully remote and receive a "no ask, must tell" paid-time-off policy, where we don’t count the number of days you take off annually. You can work incredibly flexible hours, enabled by our asynchronous approach to communication. We’ll also help you set up your home office environment, pay for your membership to a co-working space and contribute to the travel costs associated with meeting other GitLab team members across the world. Also, every year or so, we’ll invite you to our Contribute event.

Hiring Process and compensation:

Our hiring process for this Product Designer position typically follows five stages. The details of this process, the expectations for Product Designers and Senior Product Designers, and the compensation for this role can be found in our job family page.

For Colorado residents: The base salary range for this role’s listed level is currently $95,000 - $205,000 for Colorado residents only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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What are GitLab Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Team owned deliverables
Diversity
Documented equal pay policy
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Company Outings
Some Meals Provided
Happy Hours
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

An Insider's view of GitLab

How do you collaborate with other teams in the company?

We typically collaborate with the broader customer success team, sales teams & product teams to ensure that the customer is successful when partnering with us. We heavily rely on slack channels, docs, issues for async collaboration. We also initiate meetings at times when we are looking to resolve certain issues or brainstorm in a short time frame.

Reshmi

Manager, Enterprise Solution Architecture

How does the company support your career growth?

From starting a new role, to being promoted in that role twice now, GitLab has provided me with the resources and support I need to drive my own professional growth. One of the most inspiring things I discovered here is how genuinely team members want to help their colleagues succeed, and all you have to do is put in the work and ask for help.

Chloe

Senior Technical Account Manager

How do you make yourself accessible to the rest of the team?

I created the engineering director shadow program so that anyone at GitLab can shadow me for one week. This allows the shadow to learn the perspective and workload of an engineering director while also enabling them to learn how I make decisions and receive mentoring. It also allows me to get some “reverse mentoring” on my communication.

Wayne

Director, Engineering

What projects are you most excited about?

The most exciting projects I get the opportunity to work on during my day is partnering with large enterprise companies using GitLab to solve their problems and optimize their use of the solution. I greatly enjoy helping them with their DevOps transformation and ensuring that they reap the greatest possible return on their investment in GitLab.

Chenje

Enterprise Technical Account Manager

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