Product Designer (MUST have Visual Design exp)

| Hybrid
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About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
About You : You believe design is a verb, not a deliverable. We are looking for design experience in advocating for the user despite business and technical constants. This will require you to both understand the problem you are solving and execute the appropriate solution.You know (as much as you might fight it) the constraints of technology are just as important as their promise because it's in the constraints we find our best ideas. Someone who sees the patterns in the chaos and knows how to translate those patterns into tools for the design teams. You know there's a time for going wide, a time for going deep, and understand how to bring the product diners teams you work with through both stages. You are a thinker, a maker, and a passionate advocate for the Minimum Delightful Product approach to the mantra of "move fast and ship it."
The Impact You Will Make

  • This role requires growth-mindset collaboration with product, engineering and peers. You will need to adapt your communication appropriately in order to advocate for the user.
  • In addition to UX expertise, you have an understanding of design systems, UI design, and how micro-interactions can help users complete a task
  • Turn everything from nebulous concepts to specific ideas into useful, delightful product features
  • Design holistic systems, flows and interfaces that are simple, elegant, and beautiful
  • Lead mid-level project work from a design perspective with autonomy and authority, facilitating design working sessions to help the teams deliver the best possible solutions
  • Draw insights from the work of our talented research team and know how to turn those insights into tangible solutions
  • Build relationships and collaborate with cross-functional teams in Product, Engineering and Research to oversee the user experience of a product from conception until launch


***We highly encourage including a link to your portfolio (and password if applicable) demonstrating problem solving skills and high quality of design to be considered for this role***
What You Bring to the Table

  • At least 2 years of practical, in-house product, UI/UX design experience for an e-commerce consumer facing product with a focus on complex flows and use cases
  • Applied experience with service design practices and a practice of constantly evolving your design process
  • Applied experience working across all digital and physical manifestations of what we design - from responsive web to native applications to the next technological leap; mobile design experience is a plus
  • Understanding of prototyping methodologies and practices, user research methodologies and A/B test planning/execution
  • Experience designing for internal tools that support the user experience is a plus
  • A passion for sharing design strategies with fellow designers, product managers, and engineers to deliver a better, more user-centered product
  • An acute self-awareness and deep empathy - for both the customer and your team's goals
  • Excellent communication and data visualization skills. You can bring internal stakeholders on your design journey and support your decisions with focus and brevity
  • A deep curiosity and ability to consider product strategy and vision. You don't just care about "how it looks," or "what we should design," but "why are we designing this at all?"


And Of Course, Perks!

  • Flexible PTO . Grubhub employees enjoy a generous amount of time to recharge.
  • Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
  • Competitive Pay. You'll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
  • Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
  • MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
  • Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
  • Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.


Vaccination Requirement: G rubhub employees are required to be fully vaccinated, and must be able to show proof of full-Covid-19 vaccination, and booster if eligible, prior to starting employment. Fully vaccinated is defined as: "2 weeks have passed since your second dose in a 2-dose series, such as the Pfizer or Moderna vaccines, or 2 weeks after a single-dose vaccine, such as Johnson & Johnson's vaccine." Those eligible to receive the booster must receive the booster to be considered fully vaccinated, and those not yet eligible will be required to obtain the booster once eligible (6 months post last dose).
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
CA Privacy Notice: If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • Affinity DesignerDesign
    • AxureDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

Equitable Time Off to Recharge: At Grubhub, exempt employees enjoy flexible time off (FTO), and non-exempt employees receive a generous amount of paid time off (PTO).

Half Day Fridays: Grubhub instituted half day Fridays where all employees are encouraged to end the day at 1pm local time to get a head start to the weekend. Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

MealPerks: Our employees receive a weekly Grubhub credit to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub team together.

Health and Wellness: We provide programs that support employees’ overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.

Learning and Career Growth: Our employees’ personal and professional development is a top priority. From day one, we empower them to lead and be an active participant in their own career growth. We provide continuous learning opportunities, training, and coaching and mentorship programs.

Social Impact: We believe in the importance of serving the communities that support our business. In addition, employees receive paid time off each year to support the causes that are important to them.

Fun: Each Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Culture
Volunteer in local community
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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