Product Designer - Kabbage Payments at American Express (Atlanta, GA)

| Atlanta, GA
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Kabbage, an American Express Company, is setting a new standard in big data and FinTech and we are looking for a Product Designer - Kabbage Payments to help us in our mission to help small businesses be mighty.

Acquired by American Express in 2020, Kabbage is a leading FinTech company changing the way small businesses manage their cash flow. Applying automation and real-time data, Kabbage provides small businesses a suite of integrated cash-flow technologies from flexible lines of credit, digital business checking accounts, fast payments and predictive business analytics. Now with the powerful backing of American Express, Kabbage can offer millions of small businesses the opportunity to access digital tools to help them grow bigger, lasting companies. While we've received numerous awards and recognition-such as Entrepreneur's Top Company Cultures, Inc Magazine's Top Private Companies, GlassDoor's Best Places to Work, and Forbes FinTech 50-it is our people, our culture, and our leaders that make Kabbage such a great place to work.

At Kabbage, we strive to be the place where a diverse mix of talented people want to come, to stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin and all the other wonderful characteristics that make us different.

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

The Product Designer will be working on a few of our product offerings:
  • Kabbage Funding - A no-fee to apply, automated lending platform that analyzes the real-time data of small businesses for fast approval of a line of credit between $2,000 and $250,000.
  • Kabbage Payments - A payment-processing solution, with a free and fast sign in process, that helps small businesses get paid faster-with fees only when online credit card payments are processed.
  • Kabbage Checking - A high APY online business checking account with no monthly, minimum balance, sign up, or overdraft fees.
  • Kabbage Insights - A fast, free, 24/7 forecasting service that provides customized data points based on linked business accounts to help small business owners manage cash flow.

What you'll be doing:
  • Collaborate with Senior and Lead Product Designers to define functionality, producing user flows, wireframes, detailed visual designs and interactive prototypes for mobile and web
  • Deliver design concepts, with a deep understanding of the customer and business and the problems they solve
  • Participate in foundational and directional research to improve adoption, engagement, and satisfaction metrics for features and the product as a whole.
  • Use storytelling and strong communication skills to present your designs

What you should have:
  • Bachelor's degree
  • 1-5 years experience working as a product designer or UX designer in a SaaS company
  • Experience collaborating with product designers of varying levels to understand user needs and design customer-centric solutions

What we're looking for in you:
  • Operate Semi-Autonomously: A self-starter that is able to work on projects from ideation to delivery
  • Calm Under Pressure/Resilience: Maintains stable performance when under heavy pressure or stress; remains composed and productive under pressure/stress.
  • Proactivity: Proactive, self-driven, curious, loves learning.
  • Communication: Communicates information, ideas, and concepts clearly.
  • Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.
  • Flexibility/Adaptability: Cool with quickly changing priorities and conditions; copes effectively with complexity and change.

Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive "can do" attitude.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
More Information on American Express
American Express operates in the Financial Services industry. The company is located in New York, NY and New York, NY. American Express was founded in 1850. It has 100703 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 37 open jobs at American Express, click here.
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