Location: Remote; US based
Our Product
Officers can spend up to a third of their shift staring at a computer screen, populating boxes and filling out forms. While essential, there is a direct trade-off - when an officer is tied up on a computer, they aren't actively patrolling or engaging with their communities.
Axon Records is our state-of-the-art records management system. Axon Records re-imagines the way officers write reports in the field to how detectives help prosecute crime. Police reports come to life with video at the heart of the record to tell the full story, and applying AI to data can support new strategies for crime solving and prevention.
Check out our future vision for Axon products here: https://vimeo.com/333871354
Check out our future vision for Records product here: https://vimeo.com/367709273
Read about our ethics board: https://www.axon.com/company/ai-and-policing-technology-ethics
Our Team
We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind and deliberately avoids red tape, unnecessary rituals, politics, and jerks.
We believe we can only succeed if we deeply understand our customers and get to know them personally. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of what the job is, and what the city is like.
Responsibilities:

• Partner closely with design leads and engineers on problem definition and ongoing product evolution and execution. Shape the design direction for the highest priority product investments.
• Build alignment and articulate design decisions through strong storytelling and presentations skills.
• Product design for enterprise web and mobile applications for an agency's compliance and policy reporting. You'll be an integral part of the full design process, from initial research and discovery through concepting, detailed designs, prototyping, testing and working with Engineering on implementation.
• Turn complex interactions involving a diverse set of users, a complex physical environment, social interactions, regional differences, and an ecosystem of hardware devices and software applications, into simple experience solutions.
• Support and participate with Design leads and UX Researchers with artifacts and prototypes to extract insights. Participate and inform on a variety of research methods: observational, interviews, participatory, usability testing, competitive analysis, etc.
• Collaborate with other design leads and peers across product teams to ensure great user experiences across all of our products.
• Participate in hiring across the larger product design and product management & engineering organizations keeping a high bar.
• Think in terms of broad platform and systems strategy rather than siloed features
• Contribute to defining global design patterns, vision, and processes for Axon products.
• Contribute to defining the general product design vision and process at Axon.
• Be an ambassador, mentor other designers and champion for the design culture at Axon.
• Present products and feature ideas and execution up to executive level.

Qualifications

• A degree in HCI, Human Factors, Interaction Design, Graphic Design, Industrial Design, or other related field.
• 3+ years of product design experience working on products with medium to high complexity.
• 2+ year of UX research experience applying various research methodologies and data analysis techniques.
• Strong conceptual design skills and proven ability to rapidly prototype and design to communicate ideas to others.
• Strong visual design skills.
• You enjoy collaborating on early product definition as much as you enjoy working with the larger product and engineering teams on implementation.
• Excellent written and verbal communication skills with the ability to clearly explain your ideas and decisions in a way that anyone can understand.
• Experience with designing for multiple form factors including (web, mobile) and modalities (touch, mouse, etc).
• Able to function both independently and in a collaborative team environment.
• Knowledgeable of the latest design & research tools and proficient at quickly learning new ones. We currently mainly use Figma but are always evaluating new tools.
• You have a great portfolio showing both design and research work available for review.
• Unbounded curiosity and sense of adventure.

Benefits

• Award-winning office and working environment with the newest technology.
• Competitive salary and a comprehensive benefit package.
• Discretionary PTO.
• Fun team activities and outings.
• Flexible working hours.
• Options for training in the US.
• Opportunities to ride along with local law enforcement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.