Product Designer, Buyer Experience

| San Francisco, CA
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it's necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Do you love complex problems, helping people find exactly the right product solution, and making it seem simple? Atlassian has an extraordinary opportunity for you! We are searching for a UX Designer to join our Buyer Experience Team. Our Team partners creatively and strategically with a cross-functional team of product managers, marketers, engineers, analysts, and designers to help build and improve the experience of our customers as they evaluate and purchase Atlassian products (like Jira, Confluence, Bitbucket, Trello, and others).
We're a rapidly growing software company that does not rely on a sales team, so our core website is the growth engine of our business-and we need you to help make it amazing. Atlassian is one of the fastest growing software companies in the world, with millions of users across our products. We're making a substantial investment in experience design, endeavoring to make Atlassian products essential for all teams. We're growing our global design team and searching for diligent, energetic designers to help us.
The Buyer Experience Team at Atlassian is responsible for:
  • Owning the product vision, strategy and buying experience on www.atlassian.com and its role as an information hub to other Atlassian web properties
  • Experimenting, testing, and optimizing to create a delightful, frictionless and tailored end-to-end experiences
  • Aligning on a shared vision across the company and driving toward project execution
  • Partnering with product marketing to bring marketing campaigns to life on the site

In this role, you'll have the opportunity to:
  • Develop a keen understanding of our potential users and their needs, in partnership with your cross-functional team
  • Collaborate with our Commerce and Product teams to build a clear, understandable end-to-end journey, from choosing products or solutions to onboarding and paying for them
  • Partner with our Research and Insights team to use qualitative and quantitative data to inform the experience across the buyer's journey
  • Use these insights to design experiences that help bridge the gap between our customers' goals and the capabilities that Atlassian products and solutions provide for them

The ideal candidate will bring:
  • An updated and polished portfolio that demonstrates strong user experience and interaction design informed by empathy for the user. This is key for us
  • 3+ years of professional UX design experience under your belt, ideally for e-commerce and purchasing in a B2B setting
  • Demonstrated love of the open iterative design process - constantly sketching, showing work in progress, validating with customers and data, iterating, shipping, learning, growing, and shipping customer value some more
  • Strong facilitation and cross-functional collaboration skills: you can demonstrate the ability to work across multiple teams, solicit and synthesize feedback, and facilitate design discussions
  • Experience with strategies for utilizing data to inform awesome digital experiences

Bonus points for:
  • Experience using behavioral economics and psychology perspectives to achieve established customer and business outcomes
  • Experience using Service Design as a means of improving end-to-end experiences

More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.
More about Atlassian
Creating software that empowers everyone from small startups to the who's who of tech is why we're here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned-collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we're looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we're committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team .
Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
If your experience looks a little different from what we've identified and you think you can rock the role, we'd love to learn more about you.
Learn more about Atlassian's culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub .
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail

An Insider's view of Atlassian

What's something quirky about your company?

Atlassian creates a culture that sees and understands employees as humans. We take time to celebrate how weird we all are, and it shows in the work we do.

Kesha

Product Marketing Manager

What is your vision for the company?

As the world gets eaten be software, Atlassian plays a foundational role: how do we help knowledge leaders articulate how business operates today? How do we engage 'visioneers' to help reimagine an analog process into something digital? And how do we ensure that we enable developers to be as productive and effective as possible?

Noah Wasmer

Head of Tech Teams

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
More Jobs at Atlassian252 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Finance
new
San Francisco, CA
Sales
new
Munich, Germany
Product
new
San Francisco, CA
Design + UX
new
Remote
Design + UX
new
Remote
HR + Recruiting
new
Washington DC
Data + Analytics
new
Austin, TX
Marketing
new
San Francisco, CA
Sales
new
Boston, MA
Sales
new
Boston, MA
Developer
new
New York City, NY
Developer
new
New York City, NY
Developer
new
New York City, NY
Sales
new
New York City, NY
Content
new
Peninsula
Developer
new
Peninsula
Developer
new
Peninsula
Design + UX
new
Peninsula
Developer
new
Peninsula
Product
new
Peninsula
Project Mgmt
new
Peninsula
HR + Recruiting
new
Peninsula
Data + Analytics
new
Peninsula
Developer
new
Peninsula
HR + Recruiting
new
Peninsula
HR + Recruiting
new
Peninsula
Design + UX
new
Peninsula
Data + Analytics
new
Peninsula
Project Mgmt
new
Peninsula
HR + Recruiting
new
Peninsula
HR + Recruiting
new
Peninsula
Project Mgmt
new
Peninsula
Internships
new
Peninsula
Developer
new
Peninsula
Internships
new
Peninsula
Internships
new
Peninsula
Developer
new
Peninsula
Data + Analytics
new
Peninsula
Sales
new
Austin, TX
Sales
new
Austin, TX
Operations
new
Austin, TX
HR + Recruiting
new
Austin, TX
Data + Analytics
new
Austin, TX
Operations
new
Austin, TX
HR + Recruiting
new
Austin, TX
Sales
new
Austin, TX
Marketing
new
Austin, TX
Data + Analytics
new
Austin, TX
Project Mgmt
new
Austin, TX
Data + Analytics
new
Austin, TX
Project Mgmt
new
Austin, TX
Operations
new
Austin, TX
Operations
new
Austin, TX
Sales
new
Austin, TX
Sales
new
Austin, TX
Sales
new
Austin, TX
Operations
new
Austin, TX
Project Mgmt
new
Austin, TX
Operations
new
Austin, TX
Product
new
Austin, TX
Operations
new
Austin, TX
Project Mgmt
new
Austin, TX
Sales
new
Austin, TX
Developer
new
Austin, TX
Sales
new
Austin, TX
Design + UX
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
Design + UX
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
Developer
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Sales
new
San Francisco, CA
Developer
new
San Francisco, CA
Finance
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Operations
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
Finance
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Finance
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Finance
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Marketing
new
San Francisco, CA
Developer
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Design + UX
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Content
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
Content
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Finance
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Marketing
new
San Francisco, CA
Operations
new
San Francisco, CA
Design + UX
new
San Francisco, CA
Design + UX
new
San Francisco, CA
HR + Recruiting
new
San Francisco, CA
Operations
new
San Francisco, CA
Data + Analytics
new
San Francisco, CA
Sales
new
Boston, MA
Developer
new
Peninsula
Data + Analytics
new
Peninsula
Developer
new
Peninsula
HR + Recruiting
new
Austin, TX
Design + UX
new
San Francisco, CA
Developer
new
Peninsula
Design + UX
new
Austin, TX
Design + UX
new
Austin, TX
Data + Analytics
new
San Francisco, CA
Project Mgmt
new
Peninsula
Data + Analytics
new
Austin, TX
Data + Analytics
new
Austin, TX
Project Mgmt
new
Austin, TX
Sales
new
Austin, TX
Operations
new
Austin, TX
Design + UX
new
San Francisco, CA
Developer
new
San Francisco, CA
Marketing
new
San Francisco, CA
Project Mgmt
new
San Francisco, CA
Product
new
Peninsula
Operations
new
Austin, TX
Data + Analytics
new
Austin, TX
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Atlassian's full profileSee more Atlassian jobs