Upwork
Upwork is the world’s work marketplace connecting businesses with independent talent.
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Remote

Product Design Manager - Talent Marketplace at Upwork

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Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives.

Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere.

As a Product Design Manager on our team, you will drive innovative experiences for one of our company’s top strategic pillars! By owning key workstreams, you will have the opportunity to reinvent how companies discover talent and create strong networks and relationships that help them work together and hire successfully. You will be empowered by a strong design culture to design products and features that help millions of users collaborate with distributed teams!

Your Responsibilities:
  • Lead the design strategy for several work-streams within one of the company’s most meaningful pillars and core product experiences
  • Mentor and lead a small design team to be successful, challenged, and happy in their role!
  • Drive an innovative and entrepreneurial culture by delivering thoughtful, explorative MVPs designed to learn from and iterate with
  • Own end-to-end design projects consisting of several product features and touchpoints from ideation, research, through execution and production
  • Be the subject matter authority for experience and design
  • Be curious. Learn about our users, build empathy for their needs, advocate for them and deliver impactful experiences that connect their goals to the business context.
  • Demonstrate high quality design practices. This includes participation in all aspects of UX: research, ideation, facilitation, strategy, interaction design, information architecture, and visual execution
  • Build a variety of design assets to communicate your concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed design systems and assets
  • Collaborate with product, services, engineering, and operations partners; produce design solutions, and adapt your designs to emerging constraints
  • Drive multiple small to large projects in parallel in partnership with your team and other teams and functions in the organization.
  • Develop your skills and expertise in the dynamics of a dual-sided marketplace
What it takes to catch our eye:
  • Proven experience as a UX designer in a cross-functional UX team, dedicated to the complete UX design and development lifecycle of several successfully launched features and products
  • A self-starter, “tinker” attitude that proactively drives explorations
  • Recent Mobile experience that includes leading “mobile first” design efforts and crafting responsive flows across form factors
  • A thoughtful balance of product requirements, user needs and growth opportunities to scale product adoption and engagement
  • Ability to work seamlessly with product, research, engineers, operations, and customers
  • Architect system wide design solutions that satisfy both product and engineering requirements
  • Proven high bar for quality and attention to detail
  • Experience with the following tools, Figma, Nero, Jira.
  • ***Portfolio is required***
Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 15 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience.   

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SymfonyFrameworks
    • TensorFlowFrameworks
    • Vue JSFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • AWS RedshiftDatabases
    • PrestoDatabases
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What are Upwork Perks + Benefits

Upwork Benefits Overview

Upwork proudly offers a comprehensive set of benefits to ensure employees are able to bring their whole selves to work. To allow for that, we aim to deliver world-class offerings and perks that cover your medical, dental, vision, emotional and family well-being. If you are an active, regular, full-time employee working a minimum of 20 hours per week you are eligible for all lines of coverage.

Culture
Volunteer in local community
In addition to company organized opportunities, we offer paid time off for volunteering at your favorite local organizations.
Partners with Nonprofits
The Upwork Foundation is Upwork's social impact arm–our goal is to make sure the future of work is inclusive, especially for communities at risk of being left behind by changing technology.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Our employee resource groups include Up & Out (LGBTQ), Women at Upwork, Black Initiative Network, Que Tal (Latinx), Upwork Veterans, Upwork Family and Asian Professionals for Excellence.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Upwork provides an annual HSA contribution. You may also contribute pre-tax dollars to a Health Care FSA and Dependent Care FSA account.
Disability Insurance
Upwork offers both short term disability (STD) and long term disability(LTD) insurance.
Dental Benefits
Upwork provides your dental coverage through MetLife with a PPO plan offering.
Vision Benefits
VSP Vision offers a broad array of services for employees at Upwork.
Health Insurance Benefits
We offer Anthem Blue Cross PPO and HSA plans and you may choose the best plan for you and your family.
Life Insurance
Life Insurance coverage of 2X up to $300,000. Employees can also purchase coverage for a Spouse/DP and child(ren).
Pet Insurance
Nationwide Pet Insurance now provides coverage to all pets within your life!
Wellness Programs
Upwork offers an on demand mental health platform, Ginger.IO, along with a parenting support tool, Cleo.
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Upwork offers a traditional pre-tax 401(K) along with an after-tax Roth IRA option.
401(K) Matching
Upwork matches 50% of every dollar contributed by employees into their 401(k) up to $5,000 per year. Employers match is fully vested after 1 year of service.
Company Equity
Upwork offers equity as part of our standard compensation package.
Employee Stock Purchase Plan
We allow qualified employees to purchase company shares at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Upwork offers dependent care flexible spending accounts. In addition, we offer a $100 monthly credit from Trusted for backup and emergency child care services.
Generous Parental Leave
Upwork provides employees time to bond with their newborn and family. We offer up to 12 weeks of fully Paid Parental Leave.
Remote Work Program
Upwork encourages a healthy work-life balance. For your convenience we allow you to work from home on Wednesdays.
Family Medical Leave
For eligible employees, FMLA provides up to 12 weeks of unpaid leave for any circumstances regarding your personal health condition or to take care of a family member.
Adoption Assistance
Upwork will reimburse up to $3,000 for eligible fertility or adoption related expenses per plan year.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
The Upwork Foundation has asked that 1% of employees time be used for giving back to the community and volunteering.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
You can elect up to max of $260 pre-tax for transit and parking. Upwork will match 50% of your pretax contributions each month.
Company Outings
Free Daily Meals
Upwork provides lunch on a daily basis from local Chicago restaurants.
Game Room
Stocked Kitchen
Upwork has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
Fitness Subsidies
We reimburse employees up to $50 per month for fitness related expenses. We have a corporate partnership with 24 Hour Fitness, but you can apply to your preferred gym or approved wellness expense.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
Online course subscriptions available

An Insider's view of Upwork

What's something quirky about your company?

The best part of our company culture is our Work Online Wednesdays, it gives me a better understanding of the experiences many clients and freelancers have using Upwork to grow their business. It's also important to me that Upwork values championing the future of work by empowering its employees to work flexibly each week.

Maggie

Mid Market Account Executive

What's the biggest problem your team is solving?

The Enterprise team is solving for how organizations engage talent and how talent finds opportunity. In an "on-demand" economy, technology has changed the way we commute, lodge, and shop. The workforce is rapidly evolving and technology is fundamentally changing work now, too.

Mandela

Enterprise Account Executive

How does the company support your career growth?

I started my professional life in HR and due to the shifting labor market, I saw an opportunity to be part of something special with Upwork. I took a leap into the unknown as the second sales rep in the Chicago office. Fast forward a year and a half later, I’ve been able to grow my career from sales rep to leading the first Mid-Market sales team.

Angela

Sales Manager

How do you make yourself accessible to the rest of the team?

Making myself available before and after working hours demonstrates commitment to seeing them grow and succeed. Casual sit downs over coffee outside the office to get to know individual contributors and managers on a more personal level allow me to further understand what drives and motivates them inside and outside of work.

Natalie

VP, Enterprise Solutions

Jobs at Upwork
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Remote
1 week ago
The Trust & Safety team seeks to deliver the trustworthy, safe, and inclusive work marketplace that sparks a global movement to reimagine work. As our Product Manager responsible for user experience, verification, and enforcement systems, you’ll help shape how we protect the work marketplace of the future. You’ll drive the roadmap for Identity Verification, design more friendly customer experiences when we work to remediate violations, and build the platform infrastructure needed to sustain a safe marketplace far into the future.

Principal Engineer, Reliability & Automation

Upwork
Remote
1 week ago
This is an opportunity to bring your modern expertise and experience in helping lead & drive our on-going efforts to deliver great Service via modern Service Engineering. From ensuring resilience, reliability and intelligent (orchestrated) automation to driving the analytics that target and align our team’s focus, this role helps drive innovation and improvements on behalf of our teams, our customers and the services we provide.

Product Design Manager

Upwork
Remote
1 week ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. As a Product Design Manager on our team, you will drive innovative

Product Design Manager - Client Growth

Upwork
Remote
1 week ago
As a Product Design Manager on our team, you will drive innovative experiences for one of our company’s top strategic pillars! By owning key workstreams, you will have the opportunity to reinvent how companies find, hire, and pay freelancers. You will be empowered by a strong design culture to design products and features that help millions of users collaborate with distributed teams!

Director of Product Management, Talent Scout

Upwork
Remote
1 week ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. We are looking for a dynamic Director of Product to lead our Talent

Director of Product, Platform & Shared Services

Upwork
Remote
1 week ago
In this role, you’ll drive the roadmap for this team of high performing PMs and set new operating models in place as Upwork evolves into a multi-product company. You will raise the bar for performance and efficiency for both our internal teams and our customers.

Director of Engineering, UI Platform

Upwork
Remote
1 week ago
We're looking for an outstandingly hardworking, hands-on engineering Director who has the proven expertise and experience leading the creation of modern, rich, interactive web applications for our millions of users! You will be responsible for leading the platform engineering team which owns Upwork’s Vue/Nuxt-powered UI framework, frontend infrastructure, and design system component library. You have deep expertise in frontend and UI development, but understand system architecture and design throughout the entire web technology stack, and are comfortable working with production systems at scale.

Data Scientist, Search and Recommendation

Upwork
Remote
1 week ago
The ideal candidate for this role will have experience building machine learning solutions to tackle business challenges. One of your hallmarks is your ability to reconcile business needs with what the data is suggesting and take these suggestions to come up with new ideas and approaches. In the process, you derive much of your joy at work knowing that your inventions and your job matters.

Director, Enterprise Talent Services

Upwork
Remote
1 week ago
As a member of the Upwork Talent Solutions leadership team, the experienced and enthusiastic Director of Talent Services will support our largest clients. With deep staffing, recruiting and management experience, you know what ‘great’ looks like! You will own a talent strategy that ensures we identify, develop relationships, and drive loyalty with the best talent in the world. To meet our clients’ global resource needs, you will use data and your substantial experience to inform decisions that make an impact. You have a bias for action, and ensure that clients, internal partners, and candidates who move through our process have an exceptional experience. You are excited to harness the power of the world’s work marketplace to unlock what is possible for Upwork’s talent and clients.

Director of Engineering - Mobile Apps

Upwork
Remote
1 week ago
In this role, you will lead a team of hardworking engineers, evolving Upwork’s mobile platform. You will be responsible for driving architecture, execution / resource planning, and high quality product features delivery. You will partner cross functionally to ensure that patterns & strategies built within the company align with industry best practices in developing mobile and desktop apps. You are someone who is proficient with agile methodologies and can optimally manage the delivery of multiple scrum teams. You love to solve sophisticated problems and don’t hesitate to play other functional roles as the need arises.

Director of Engineering - Enterprise and Integrations

Upwork
Remote
1 week ago
In this role, you will lead teams building platform solutions and will be responsible for driving architecture, execution / resource planning, and high quality product features delivery. You will ensure that the system designs can scale from supporting very small business customers to large enterprises. You are someone who is proficient with agile methodologies and can effectively manage multiple scrum-teams delivery. You love to solve complex problems and don’t hesitate to play other functional roles if required.

Director of Engineering - Platform Solutions

Upwork
Remote
1 week ago
In this role, you will lead teams building platform solutions and will be responsible for driving architecture, execution / resource planning, and high quality product features delivery. You will ensure that the system designs can scale from supporting very small business customers to large enterprises. You are someone who is proficient with agile methodologies and can effectively manage multiple scrum-teams delivery. You love to solve complex problems and don’t hesitate to play other functional roles if required.

Marketplace Account Manager

Upwork
Chicago, IL
1 week ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. The Upwork Sales team brings our on-demand talent platform and

Senior Manager, Lifecycle Marketing

Upwork
Remote
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. Upwork’s Lifecycle Marketing team is responsible for developing and

Senior Manager, Community Experience

Upwork
Remote
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. The Upwork Community’s vision is to be the world’s work Community.

Senior Manager, Community Content

Upwork
Remote
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. The Upwork Community’s vision is to be the world’s work Community.

Category Marketing Manager

Upwork
Chicago, IL
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. Upwork’s Category Marketing team is responsible for driving growth

Sales Automation Manager - Messaging and Strategy

Upwork
Chicago, IL
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. At Upwork, we are looking for a Sales Automation Manager to fuel our

Enterprise Account Executive

Upwork
Chicago, IL
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. The Upwork Sales team brings our contingent staffing solutions to

Product Designer, Business Development

Upwork
Remote
2 weeks ago
Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is

Treasury Analyst

Upwork
Chicago, IL
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. Given our tremendous growth over the past year, we are expanding our

Design Director

Upwork
Remote
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. The Design Director will lead the Design team to strategize,

Strategic Marketing Alliances Manager

Upwork
Remote
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. Upwork’s Field and Event Marketing team is seeking a motivated,

Senior UX Researcher

Upwork
Remote
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. As a Senior UX Researcher on the team, you'll collaborate with

Sales Training Program Manager

Upwork
Chicago, IL
2 weeks ago
The Sales Training Program Manager will play a pivotal role on the Sales Training & Effectiveness Team. This team influences & drives strategic sales initiatives via training, onboarding, coaching, enablement and learning programs; empowering our sales teams to achieve their goals.

Senior Sales Planning Analyst

Upwork
Chicago, IL
2 weeks ago
Upwork is looking for a Senior Sales Planning Analyst to help scale our Sales Operations team! You will work closely with our Sales and Sales Operations senior leadership teams to help  provide  overall understanding of business performance and drive decision-making to grow the Enterprise sales business.

Program Manager, Upwork Professionals

Upwork
Remote
2 weeks ago
Upwork ProfessionalsProgram ManagerUpwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. Do you want to work for a team

Strategic Associate Account Executive

Upwork
Chicago, IL
2 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. The Upwork Sales team brings our contingent staffing solutions to

Senior Product Designer - Community

Upwork
Remote
2 weeks ago
Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is

Sales Manager, New Business

Upwork
Chicago, IL
3 weeks ago
Your responsibilities: Recruit and lead a team of Enterprise Account Executives and build a culture of continued success and goal achievement through talent management, mentoring and training Partner with sales leadership to further define a successful and repeatable sales process Understand the challenges facing the team and clear the way to allow for success Regularly report on team and individual results through pipeline management and forecasting Identify and make recommendations for improvement in the areas of process, efficiency and productivity

Sales Manager, Customer Growth

Upwork
Chicago, IL
3 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. The Upwork Enterprise Suite makes it easy for organizations to grow

Director of Talent Acquisition - Product & Design

Upwork
Chicago, IL
3 weeks ago
Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.

Enterprise Account Manager

Upwork
Chicago, IL
3 weeks ago
Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.

Business Development Representative

Upwork
Chicago, IL
3 weeks ago
The Upwork Sales team brings our flexible workforce solutions to mid-market and large enterprises to help them adapt to the changing workforce. As a Business Development Representative, you will prospect for new business by phone and email, qualify existing leads, and book sales meetings for the Account Executive (AE) teams. You will work closely with a group of lead gen specialists, sales account executives, and marketers.

Director of Talent Acquisition - Product & Design

Upwork
Remote
8 hours ago
Your Responsibilities: Drive strategy: You will partner closely with the Product and Design leadership team, along with multiple cross-functional teams including the Office of Diversity, Inclusion & Belonging to steer a recruiting strategy that’s driven by the goal of delivering the worlds most diverse workforce at scale. You translate business needs into strategy and drive quantifiable outcomes with greater predictability. Grow hiring accountability: Align the Product and Design recruiting team’s processes and assess growth opportunities and weaknesses by using quantitative and qualitative data. Drive coordinated action and accountability from all partners in our hiring ecosystems so that we’re poised to hire the absolute best people to drive our mission forward. Build positive relationships: Collaborate across the company and work closely with the Product & Design teams’ HR Business Partners to ensure we’re crafting sourcing and hiring efforts that address the needs of our partners while scaling for the future of Upwork.

Director of Talent Acquisition - Product & Design

Upwork
Remote
8 hours ago
Your Responsibilities: Drive strategy: You will partner closely with the Product and Design leadership team, along with multiple cross-functional teams including the Office of Diversity, Inclusion & Belonging to steer a recruiting strategy that’s driven by the goal of delivering the worlds most diverse workforce at scale. You translate business needs into strategy and drive quantifiable outcomes with greater predictability. Grow hiring accountability: Align the Product and Design recruiting team’s processes and assess growth opportunities and weaknesses by using quantitative and qualitative data. Drive coordinated action and accountability from all partners in our hiring ecosystems so that we’re poised to hire the absolute best people to drive our mission forward. Build positive relationships: Collaborate across the company and work closely with the Product & Design teams’ HR Business Partners to ensure we’re crafting sourcing and hiring efforts that address the needs of our partners while scaling for the future of Upwork. Demonstrate the impact of hiring efforts: Work with a cross-section of internal partners to build our business systems and processes that combine to support and carry the business forward. Continuously experiment and evolve: Use experience, external data and internal data to benchmark our practices and identify emerging trends for us to consider.

Senior Manager, User Research

Upwork
Remote
1 day ago
As a Senior Manager, User Research on the User Research team, you will drive research for one of our company’s top strategic pillars! By owning key research workstreams, you will have the opportunity to generate insights that help reinvent how companies and talent connect and work together. You will bring the power of insights to design and business decisions. You will be empowered by a strong design and research culture to conduct research that results in products, messages, and experiences that help millions of users collaborate with distributed teams!

SOX Program Manager

Upwork
Remote
3 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. Given our tremendous growth over the past year, we are expanding our

SOX Program Manager

Upwork
Chicago, IL
3 weeks ago
Upwork ($UPWK) is the world’s work marketplace. We help connect companies large and small with top independent talent from around the world. Simply put, our mission is to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled independent professionals who want the freedom of working anytime, anywhere. Given our tremendous growth over the past year, we are expanding our

Director, AML Compliance & Operations

Upwork
Chicago, IL
4 days ago
Our Global Payments team is responsible for ensuring clients from anywhere in the world can pay, and freelancers located anywhere in the world can get paid. The future of work cannot happen without the ability to move money. Given our tremendous growth over the past year, we are expanding our team and are looking for a Sr. Manager / Director of our AML Compliance & Operations team to ensure that we implement the right controls and processes in place related to this money movement.

Associate Marketing Manager - ABM

Upwork
Chicago, IL
4 days ago
At Upwork, we are looking for an Associate Manager to grow our Account Based Marketing (ABM) team. The ABM program’s mission is to fuel growth within our top business customers through high-touch, customizable campaigns. In this role, you will be the strategic consultant to Sales partners on your client list and be responsible for driving high-impact campaigns to support a shared account growth strategy. 

Associate Marketing Manager - ABM

Upwork
Remote
4 days ago
You will work closely with multiple cross-functional partners within Sales, Customer Success, Sales Enablement, Events, Content Marketing, Marketing Automation, Creative, and Analytics to immerse yourself in your client accounts, identify opportunities, execute campaigns, measure impact, and share learnings.  This exciting new role will help shape a growing and high-visibility program for Upwork. This is a great fit if you: have strong interpersonal skills, thrive working in a dynamic environment, and you can balance critical thinking, creative problem solving, and exceptional organization and follow-through. This role will report directly to the Head of Customer ABM.

Director, AML Compliance & Operations

Upwork
Remote
4 days ago
Understand the changing BSA / AML regulatory landscape and identify changes to regulations and law and assess business impact, with legal partners Provide BSA / AML subject matter expertise and input regarding changes to business processes and changes or additions to Upwork’s products / services Organize and lead management of exception reporting and remediation of AML policy exceptions across Upwork Lead AML-related projects and initiatives across Upwork’s cross-functional groups to close policy execution gaps related to AML Program and Policy

Director, AML Compliance & Operations

Upwork
Remote
4 days ago
Understand the changing BSA / AML regulatory landscape and identify changes to regulations and law and assess business impact, with legal partners Provide BSA / AML subject matter expertise and input regarding changes to business processes and changes or additions to Upwork’s products / services Organize and lead management of exception reporting and remediation of AML policy exceptions across Upwork Lead AML-related projects and initiatives across Upwork’s cross-functional groups to close policy execution gaps related to AML Program and Policy