Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for our 6,200 enterprise customers around the world. In fact, we’re honored to call 80% of the Fortune 500, our customers.
We are successful because of the collective minds of diverse individuals within the Experience Organization, contributing to building innovative software that make workflows smarter. We embrace representation in and from all professional and personal backgrounds and cultures to help propel passion and innovation in all our products.
 

We’re e looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions. 

Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team building activities. Additionally, interns will have access to LinkedIn Learning online and dedicated summer mentor to further grow their careers with us!

Who YOUR TEAM is:

We’re the Experience Organization! We are made up of Product Designers, UX Researchers, Technical Writers, Design Operations, Design Technologists and Visual Designers.

Where we are hiring:

• Bay Area (HQ-Santa Clara)
• San Diego

Our Design internship opportunities:

Product Design Intern

• Working closely with designers on ServiceNow’s Design System and Platform design teams.
• Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs.
• Experiencing first-hand the creative processes as they exist in an Enterprise software environment.

Product Design Intern, Visual Design

• Working closely with designers on ServiceNow’s Design System and Platform design teams.
• Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs.
• Crafting visuals that help illustrate and help reinforce storytelling from end-to-end.
• Experiencing first-hand the creative processes as they exist in an Enterprise software environment.

Design Technologist Intern

• Working closely with designers on ServiceNow’s Design System and Platform design teams.
• Prototyping new concepts in code to produce high-fidelity, interactive experiences for testing and concept validation.
• Collaborating with designers on prototyped concepts to improve the designed experience for our users.
• Experiencing first-hand the creative processes as they exist in an Enterprise software environment.

Design Program Management Intern

• Partner closely with a Design Program Manager to evaluate effectiveness and impact of our existing programs and collaborate on future programs and initiatives that will drive impact for our team.
• Represent the needs of our team (our internal users) by gathering various research/data points from discovery techniques and measurement strategies around our existing programs and initiatives with the goal to help refine and improve our programs for the coming year.
• Create, plan, and manage your own 6-week data driven project around improving effectiveness of the design operations team.
• Participate in planning and facilitation of meetings, and training initiatives.
• Communicate your findings using tools such as Miro, Microsoft SharePoint, PowerPoint, Excel, and Smartsheet (or bring us suggestions!)

Qualifications

Who YOU are:

• Pursuing a Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Business Administration, Data Analytics, Graphic/Visual Design, Cognitive Science, Human Computer Interaction, Interaction Design, or related disciplines
• Graduating December 2022, or later
• Have knowledge or project experience in successfully applying design methods to solving problems and/or project management experience
• A go-getter, ambitious problem solver with a growth mindset
• Comfortable interfacing with various types of people and roles, either in presentation setting, informal stakeholder interviews, or large meetings.
• Ready to showcasing your work and/or projects in form of portfolio or other formats is required at time of interview

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.