Principal UX Designer - Telecommute

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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
In search of a passionate and dedicated designer who wants to have a big impact on how visitors and members interact with searching and finding answers and information across the enterprise. We are building a new search platform, and this is the first visual designer role on the team. This role will drive the visual landscape and work with research to refine and iterate and optimize to create delightful experiences. A strong technical team supports this effort, ensuring that the right information can be culled and presented. The Principal Designer will partner directly with the Search Sr. Director of Design and Journey Owner to set the tone and re-envision how search can improve member and visitor experiences and truly help the healthcare system work better for everyone.
The Principal UX Designer is passionate about creating great experiences within health care. Their goal is to understand our users and business needs and collaborate with the product team to help create a great product experience for our users.
This role will work within a collaborative, cross-functional project team to design portals, applications, and web properties. They will partner with UX researchers, designers, developers and UX managers to translate information architecture, navigation and process flows into easy-to-use and aesthetically beautiful solutions.
To know more about Optum Technology, select this video .
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:

  • Perform design duties for one or more projects to meet UX, technical, and business needs
  • Leading design strategy and execution for our product portfolio
  • Use wireframes, flow diagrams, sketches, storyboards, mockups, and/or high‐fidelity prototypes to communicate the current or future user experience
  • Participate in gathering research insights and concept testing to inform design decisions
  • Advocate for user‐centered design including research, design, and accessibility
  • Leverage and contribute to existing design systems, pattern libraries, and UI guidelines
  • Presenting designs and insights to key stakeholders. An effective presentation is founded on good storytelling. You will be asked to walk through your work and clearly articulate how it will allow a user to achieve their goals, while also delivering on important business objectives
  • Partnering with business, research, product, and tech teams on complex problems that lead to highly functional, accessible, elegant and engaging solutions
  • Exploring emerging opportunities in the healthcare digital space, evaluates and evangelizes, as needed


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:

  • 7+ years of UX design experience, including all of the following:
    • Experience creating wireframes and prototypes to communicate design concepts
    • Experience with various UX design and collaboration tools (e.g., Figma, Sketch, Axure, InVision, Miro, etc.)
    • Experience participating in user research and concept testing with users
    • Portfolio of relevant user experience project deliverables


Preferred Qualifications:

  • Degree in Design, Human‐Computer Interaction (HCI), Psychology, Information Architecture, Communications, Computer Science, or a related discipline
  • Experience designing enterprise software, B2B applications or large employee‐facing systems and medical or healthcare domains
  • Experience training and mentoring junior design staff.
  • Knowledge of UX‐ related analytics, metrics, and measurement techniques
  • Excellent communication skills, including the ability to present complex concepts clearly and persuasively across diverse audiences at various levels of the organization


To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Connecticut / Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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