Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 92 million registered learners as of Sept. 30, 2021. Coursera partners with over 250 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.

The Product Design team is responsible for creating core learning experiences for our consumer, enterprise and university partner customers. The Core Platform product design team focuses on creating value for our diverse customer base across a global ecosystem at scale. We create experiences that enable our Learners to build skills with courses, certificates, and degrees online from world-class universities and companies. At the same time, for our Education, Content and Skills providers, we equip them with tools and services that allow them to expand the reach and impact of their programs. Our team works closely with Product, Engineering, Research, Data, Consumer Marketing, Brand & Creative. We are focused on product-led Growth (not as much marketing driven growth design), leveraging new, strategic ways to connect our customers with the core value proposition with online learning. Experimentation and working across a portfolio of big bets and optimizations is core to our approach in creating sustainable, scalable growth models across our various target audiences. 

We are looking for a Senior Content Designer for our core platform team to lead content design for our authoring platform. This is a full-time remote position within a reasonable time zone difference from our headquarters in Mountain View, CA.

REQUIRED: Portfolio highlighting your strong craft and collaborative process to create and evangelize content.

Responsibilities

• Be an active member of the design org, evangelizing the potential of design thinking and raising the bar for the quality of content design. This role reports to Director, Product Design for Core Platform and is part of the broader Design and Research org led by the VP, Design & Research reporting into the CPO. 
• Balance prioritization and delivery across multiple projects in a strategic design lead capacity
• Set and communicate priorities and appropriately explain business rationale
•  Lead voice and tone through example, training, and reviews
• Push and evolve content frameworks and patterns based on brand guidelines
• Actively build and maintain relationships with cross-functional teams and stakeholders.

Basic Qualifications

• 8+ years of combined experience in content-focused roles—including 3+ years as a Product, Marketing and Brand focused content strategist, content designer or UX writer.

Preferred Qualifications

• Curiosity and commitment to testing new ideas and innovating to drive business results
• Effective communicator, presenter, and negotiator
• Experience in a test-driven environment (A/B testing) to help inform design direction.
• Communication and collaboration strategies with cross-functional partners PMs, engineering, other designers, and execs in evolving design proposals.
•  Expertise in considering the technical difficulty of different designs, and in finding ways to test concepts as simply as possible. 
• Experience coaching content designers and setting high standards for content design problem solving
• Deep knowledge of UX design principles and methods
• Strong leadership skills
• Experience hiring, leading and mentoring content design or UX writing team
• Experience developing design systems and/or style guides
• Experience writing content for teaching or learning products
• Comfortable rolling up sleeves and working without formal requirement documents or top-down decisions.
• A demonstrated ability to lead initiatives end-to-end and with cross-functional teams
• Ability to influence content design decisions with cross-functional stakeholders and being an advocate for the customer

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

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