Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

The Artificial Intelligence team is driving a transformational journey across Banking Solution, Wealth Management and Merchants Solutions divisions. We have a clear focus on enhancing operational efficiency and improving customer satisfaction through intelligent automation, Machine Learning, Micro and Macro Automation, self-service transformation, and accelerating digitization efforts.

What you will be doing

As a Sr. Interaction Designer, you will be responsible for all aspects of interaction design and user experience to ensure the product meets the user’s needs.  You will focus primarily on desktop web applications that support consumers and professionals within the financial industry—although mobile solutions and chatbots might also be in your portfolio. Working within the Artificial Intelligence team greatly expands the tools you can draw on to provide solutions.

• Works closely with product managers and business analysts—and with clients directly—to understand the target audience and specific business needs.
• Transform that understanding of business needs into user-focused and intuitive products.
• Creates high-fidelity prototypes to support concept presentations and interface specifications.
• Collaborates with engineers to design total human-computer interaction and to develop flow of information in FIS software applications.
• Participates in usability testing process by working on test plans, attending test sessions and brainstorming solutions to interface problems with usability specialists.
• Develops presentations for internal and external audiences that communicate design solutions and research findings.
• Develops and maintains human interface specifications, guidelines and standards.

What you bring:

• Bachelor’s degree in cognitive science, computer science or interface/visual design or the equivalent combination of education, training, or work experience.
• Requires a minimum of five years design and usability or related experience in a research and development environment.
• Problem-solving & process improvement skills
• Communicates ideas both verbally and in written form in a clear, concise and professional manner
• Proficient in a vector-based design tool for producing interactive prototypes.
• Proven ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offs.

Added bonus if you have:

• Familiarity with Material Design conventions for desktop applications.
• Experience designing data visualizations.
• Experience in voice or conversational design.
• Ability to prototype in HTML, CSS, and JavaScript.

What we offer you

• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A modern, international work environment and a dedicated and motivated team
• A work environment built on collaboration, flexibility and respect

• A competitive salary and benefits