Instructional Designer (Remote)

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explained to find out more about us!

The Instructional Designer will work within a multidisciplinary team in a centralized training department that is responsible for the design, production, evaluation, and maintenance of Kraken’s core training programs. The programs are supported by research and a quality assurance process including training standards, policies, and procedures, along with the publication and/or alternate delivery models for our training material i.e. digital or live.

This position requires a person with high proficiency in instructional design and visual media for both eLearning and media production. Demonstrated high level production skills in eLearning and media production are required. This includes the ability to write content and work within an existing visual framework and requires proficiency with Adobe Creative Suite, Captivate, Learning Management Systems, video production, audio production, animation and other related tools. 


  • Solving interesting education and training problems with SMEs and engineers. Your day-to-day will require working with a cross-functional and agile team focusing on developing experiential learning curriculums for a wide range of subjects.
  • Coordinating with the project SME and other team members to develop and deliver a coherent project vision from concept through to execution
  • Conducting training research and analytics activities, to outline present conditions and gain insights into future areas of development from a learning efficacy perspective
  • Helping to design engaging, immersive, and effective learning experiences to instruct trainees and provide them with virtual hands-on experience to master required skills.
  • Creating learning flow, scripts, and visual storyboards.
  • Providing LMS Administration as required
  • Testing and refining the virtual learning experience to improve real-world outcomes.
  • Flexibility in work assignments and the ability and willingness to apply instructional design to various learning situations.


  • 4+ years of experience in instructional design or in learning product/training development is required in the preferred areas of educational, professional or consumer products
  • Strong technology skills - i.e. Adobe Suite (Premiere, Photoshop, Captivate, Animation etc... ), use of media and instructional design techniques
  • Excellent verbal and visual communication skills, with the ability to distill complex ideas and curriculum into easy to understand learning outcomes and materials
  • Ability to solve complex problems and drive projects from concept to conclusion; work independently, manage multiple tasks, and set priorities with direction and/or feedback from management and teammates
  • Ability to set and communicate clear expectations and deliver on them in a dynamic environment across multiple time zones and a diverse workforce
  • Educate, and evangelize instructional design frameworks for the next generation of experiential training
  • LMS Administration experience (Workday LMS experience preferred)
  • Ability to work in a start-up fashion (things will move fast)
  • Ability to provide accurate estimates of time required for the completion of projects and to consistently deliver on deadlines

Location Tagging: #EU #US #CANADA #LI-Remote

We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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More Information on Kraken Digital Asset Exchange
Kraken Digital Asset Exchange operates in the Blockchain industry. The company is located in San Francisco, CA. Kraken Digital Asset Exchange was founded in 2011. It has 367 total employees. To see all 215 open jobs at Kraken Digital Asset Exchange, click here.
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