Full-time - Boston, MA or Remote (US)

Hurry up! We’ve got a dream to build!

BlueConic is an international start-up that’s growing fast. We love what we do, we’re proud of how we do it, and we’ve teamed up to create a truly exceptional product and company. BlueConic is a “disruptive technology” in the industry and it’s our job to make sure every marketer knows it. Are you the type of person that wants to set the bar for achievement at a fast-growing start-up in one of the hottest SaaS markets? Does getting in on the ground floor and helping drive the company’s early success get you excited? Are you motivated by playing a critical role in building the future of the company?

We've got a job for you.

Setting our customers up to succeed is important to us. As a BlueConic Instructional Designer you will be responsible for designing and developing enablement content, including: training videos, e-Learning courses, articles, and other materials for our customers and partners. Our customers are market leaders in publishing, retail, hospitality, and financial services and they rely on BlueConic to drive their most important business initiatives.  We need to help enable them to do that.

Since content and enablement are a priority for our organization, you must have a true passion for continuous learning and a dedication to finding new technology and methodologies for helping our audiences succeed.  The ideal candidate will be comfortable collaborating across multiple teams and multiple platforms to ensure that the organizations needs are met, and that content is of the highest quality.

In this role you will:

• Design, develop, and iterate on highly polished, eLearning content, training videos, slide decks, certification assessments, and other learning programs related to platform, strategy and customer success
• Develop and lead online trainings or workshops for customers, prospects and internal stakeholders
• Assist in the promotion and logistics of executing large scale customer webinars such as:
  • Creating marketing materials and course descriptions
  • Producing evaluations to measure the effectiveness of training courses
  • Developing supporting documentation to be shared with customers post-session
  • Write and edit help content, including help center articles
• Collaborate effectively across BlueConic teams to communicate and deliver on unique customer needs
• Independently manage multiple training programs through various stages of creation 

You have:

• At least 2 years of experience in related roles, customer-facing education experience a plus
• Excellence in instructional/learning experience design and visual design skills
• Experience with Screenflow, Camtasia, Adobe Captivate, and other continuous learning development tools
• Experience with online and classroom facilitation (ideally to customers)
• Ability to learn quickly and take on challenging or ambiguous new projects with enthusiasm
• Collaborative team player with excellent interpersonal skills and a good sense of humor
• Unparalleled attention to detail
• Project management skills
• Creativity and a willingness to try new things

It will set you apart from the pack if you have:

• Worked for or with MarTech companies in the past
• Experience in a tech startup environment

Reasons to join us:

• Help build the best marketing technology product ever, period.
• Take advantage of enormous opportunities for career advancement.
• Join early and help shape this function as it expands and grows with customer demand.
• Work with big name brands to achieve their marketing goals.
• Enjoy competitive salary & benefits and a flexible approach to work with the option of working in office, hybrid, or fully remote.
• Thrive in an inclusive, multi-cultural environment with a values-driven work culture that has been deliberately crafted from the beginning.

About BlueConic:
BlueConic is the market-leading customer data platform, which gives marketers the power to liberate their data and use it to improve marketing outcomes. Our clients use BlueConic to unify individual-level data and then use that single view across channels. Our SaaS platform is the solution for challenges marketers haven’t been able to solve for years. We’re headquartered in Boston and our development team works from the Netherlands. With more than 300 brands currently using the platform, our work is experienced by millions.

As a group, we are driven by “building the dream” - the collective passion, ethic, vision, and set of values channeled by a group to achieve a common goal of being extraordinary. Our goal is for BlueConic to be a fun, productive, welcoming, and safe space where BlueCrew members of all races, gender identities, gender expressions, sexual orientations, physical abilities, physical appearances, socioeconomic backgrounds, life experiences, nationalities, ages, religions, and beliefs are empowered to be able to make an outsized impact every day – for customers, for partners, for employees.

To join the BlueCrew is to:

• Enjoy hard work and seek out a challenge.
• Care deeply about your colleagues, the mission, and your results.
• Draw energy from the task at hand and radiate it to motivate the people around you.
• Have amazing ideas and be able to bring them to fruition.
• Prioritize hustle over title and results over resumes.
• Balance the pragmatic and systematic, repeatability and opportunism.
• Refuse to compromise on quality, honesty, or dedication.
• Insist on the highest caliber deliverables, especially when sharing externally, even when it seems excessive or nit-picky.