Experience Strategist at Barkley (Kansas City, MO)

| Kansas City, MO
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Major: Strategy Minor: Design
Our Experience Design practice architects the interactions between people and a brand’s products, processes, services, events, and environments by assessing the quality of existing experiences and imagining future opportunities.
As an Experience Strategist you are embedded in the earliest, murkiest stages of experience design engagements, establishing the trajectory that will guide multidisciplinary teams of designers, technologists, and fabricators through complex challenges. 
You are a systems thinker. You uncover opportunities that might otherwise be missed, navigate tough client conversations, and thoughtfully make critical decisions. Your work generates understanding and consensus among stakeholders, and provides specific territories for XD teams to ideate, prototype, and test against. 
You are equally adept interviewing people to understand what their lives are about and interacting with clients to help them better articulate their business challenges. You use this diverse input to illuminate new insights about people, craft enduring brand experience principles, and to frame future design challenges.
  • Lead experience strategy development for clients and new business
  • Provide a deep toolkit of ways to understand: a client’s business, industry and market trends, surrounding cultural conditions, emerging user behaviors, and relevant technology trends
  • Collaborate with multidisciplinary designers with backgrounds such as experience design, visual design, architecture to solve problems across a variety of sectors
  • Hands on management of primary research, including qualitative and quantitative methods
  • Conduct end user evaluation
  • Lead the creation and presentation of inspiring, highly visual client deliverables that illuminate insights/implications/opportunities 
  • Must demonstrate deep experience in insight and research practices.
  • Deep understanding of and ability to contribute to the design process at every stage
  • Excellent reasoning ability: Define problems, collect information, establish facts, draw valid conclusions, and make creative leaps.
  • Exceptional writing and verbal presentation skills.
  • Strong experience with Keynote is a must
  • Ability to proactively prioritize work and independently manage his/her own time based on short and long-term project needs.
  • Bachelor’s degree or equivalent industry experience required
  • Graduate degree preferred
  • 2-3 years of direct experience in the Design/Experience Strategy field.
At Barkley, the health and safety of our partners is our number one priority.
  • As part of our pre-employment process, all offers of employment (including temporary and contractors) are contingent upon candidates providing proof of vaccination against Covid-19. Individuals seeking accommodation due to a disability/medical reason or sincerely held religious beliefs/practices that prevent vaccination against Covid-19 may request an exemption and participate in our interactive review process.
Barkley’s Commitment to Diversity & Inclusion
  • We believe being radically diverse and inclusive is the key to becoming one of the world’s great creative idea companies. By embracing everything that makes our partners who they are and what makes them unique to the world around them, we create the conditions and capacity to help creative, original thinking thrive. 
  • Barkley is committed to Diversity, Equity, Inclusion and Belonging as part of our corporate strategic goals, supported by a formal DEI+B program, Employee Resource Groups, Director of Diversity leadership and agency commitment to The Brand Lab. 
More Information on Barkley
Barkley operates in the AdTech industry. The company is located in Kansas City, MO. Barkley was founded in 1964. It has 586 total employees. To see all 43 open jobs at Barkley, click here.
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