Experience Designer at BB&T (Atlanta, GA)

| Atlanta, GA
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Regular or Temporary:
Regular

Language Fluency: English (Required)

Work Shift:
1st shift (United States of America)

Please review the following job description:

We're creating a bold new future at Truist. Join us.

Truist is on the verge of a big move-a move that aims to alter the course of banking and radically improve the lives of our clients. We are building all new digital experiences and are looking for innovative thinkers who want to make an impact. Our rapidly growing team of designers and researchers is looking for the best people to join our cause. If you're passionate about your craft, driven to create change, and interested in joining a team doing transformative work, we're excited to talk to you.

This position is an opportunity to get in at the inception of a new organization that will be born in the digital age with the dedication and resources necessary to develop transformative digital experiences that make a difference in the lives of our clients

As a member of the Experience Design team, you'll tackle complex problems and transform them into world-class experiences and strategies for Truist's digital products. But you won't do this alone. You'll work with an exceptional product team of Visual Designers, Content Strategists, Product Managers and Developers daily, UX / UI colleagues to turn to for reviews and ideas, and User Researchers who will help you test ideas and learn about your customers. It's a team goal, and we are looking for teammates who match our intensity and drive to be the best.

The Experience Designer (XD) delivers business objectives and client needs through the creation of efficient, useful and delightful user experiences for Truist clients, prospects, and employees. The Experience Designer develops solutions within assigned business segments and across multiple channels (digital, in-branch, call center, etc) to create a competitive advantage in client experience - a key evaluation criterion for our clients and critical to the success of products.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Consult and collaborate with cross-functional teams to create industry leading experiences embodied in differentiated product and service designs that deliver value to our clients, teammates and the business.
2. Influence product/service direction through a deep understanding of users obtained by recommending and performing user research and developing user research plans, tracking and utilizing user feedback obtained by all channels, and monitoring and developing action plans.
3. Apply design standards, industry guidelines, and best practices to ensure designs are usable and accessible.
4. Design and deliver visual design concepts, and interactive prototypes across a variety of devices and interfaces.

Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. BA/BS degree in User Experience, Interaction Design, Graphic Design, Web Design, Service Design, Communication Design, Computer Science, Psychology, HCI, Human Factors, other related field or equivalent work experience.
2. Ability to influence product direction through a deep understanding of users
3. Strong communication and presentation skills.
4. Strong grasp of UX and UI standards.
5. Basic understanding of CSS/HTML and Content Management Systems.
6. Possess an understanding of the intersection of technology and human behavior.

Preferred Qualifications:
  • Mastery of the Adobe Creative Suite.
  • Experience creating design high fidelity comps that apply brand guidelines and interactive prototypes.
  • Solid understanding of information architecture and user-centered design.
  • Knowledge of human psychology (human abilities, limitations, biases and other human characteristics that are relevant to design).
  • Experience in creating user experience designs that create a competitive advantage and experience in scientifically measuring the effectiveness of those designs with end users.
  • Strong understanding of World Wide Web Consortium (W3C) guidelines and Web Content Accessibility Guidelines (WCAG).
  • Familiarity with NLU and emerging technologies.
  • Experience working in an Agile/Scrum development process.

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
More Information on BB&T
BB&T operates in the Fintech industry. The company is located in Winston-Salem, NC. BB&T was founded in 1872. It has 17829 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 117 open jobs at BB&T, click here.
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