Experience Design Manager, Jira Align at Atlassian

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Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian is seeking an Experience Design Manager to lead the team working in the Enterprise Agility problem space. They’ll play an instrumental role in up-levelling their team by providing support and mentorship in constructive ways that encourage, energises, and increases the quality of work. We are looking for an individual who will embrace a collaborative approach to helping their team build confidence, solve problems, and move work forward embedded within cross-functional teams of engineers and product managers. This person should be able to oversee the development of design strategy; review and hone a vision for the customer experience, and manage a team to meet critical experience objectives.

This role is responsible for helping customers with large teams of teams be as agile as individual teams can be. They help teams work across org chart boundaries, collaborate on plans for big picture initiatives and stay aligned on goals and objectives, making sure everyone is building what matters.

This team creates the tooling backbone for customers going through large scale digital transformations, as well as companies that started small and nimble, and are now struggling to keep that agility as they grow. A strong candidate for this role will therefore have experience with both B2B and Enterprise models of product development, and experience working across the organisation to solve problems beyond the remit of any single team.

In this role, you'll get to:

  • Be a strategic partner of leadership teams, working closely with your peers in Engineering and Product to define the team strategy and roadmap.
  • Have an understanding of product metrics and translate goals to the experience design team.
  • Lead the overall product design vision that enhances our business goals and share that strategy through storytelling with great presentation skills.
  • Establish and maintain a high-quality bar for shipped design work with your team.
  • Proactively look for opportunities to improve the design of our products.
  • Be a dedicated innovator. With a pulse on the trends in product design, you will help your team anticipate and adjust to new challenges and ensure constant innovation within your teams.
  • Build and lead a high-performing team of experienced designers. You'll mentor and encourage your team towards success and cohesion.

Ideally, we’d hope you would:

  • Have 10+ years of professional design experience, including 4+ years managing a design team.
  • Show examples of having led cross-craft projects that delivered measurable improvement to users.
  • Have experience working on enterprise software applications.
  • Have a passion for driving teams towards amazing solutions that balance customer/business needs.
  • Have experience leading product or content designers across multiple/concurrent streams of work.
  • Recognise content to be a powerful and essential part of a customer’s end-to-end journey.

Designers at Atlassian:

  • Make a substantial impact at scale. Many successful organizations rely on Atlassian products to do their work. As a designer involved in everything from ground floor product strategy to UI implementation, your work will have incredible customer impact.
  • Tackle interesting, complex problems. Working closely with your engineering and product management squad, you'll have a large amount of ownership and autonomy across the entire design process; rather than just design individual features, you'll have the opportunity to define the end-to-end experience of an exciting and critical area of our product suite.
  • Collaborate cross-functionally with some of the smartest (and nicest) people in the industry. Day-to-day you'll work on a fast-moving, multidisciplinary product team, collaborating closely with Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to champion the user experience in our products and ship high-quality work. 
  • Be a true champion for our users. We take design seriously, and in line with one of our core values, ("Don't F the Customer") are on a mission to become an experience-led company. We want to make our customers love how easily our products help them.

Read more about Design at Atlassian here:
https://medium.com/designing-Atlassian
https://atlassian.design/


More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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Technology we use

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An Insider's view of Atlassian

What's something quirky about your company?

Atlassian creates a culture that sees and understands employees as humans. We take time to celebrate how weird we all are, and it shows in the work we do.

Kesha

Product Marketing Manager

What is your vision for the company?

As the world gets eaten be software, Atlassian plays a foundational role: how do we help knowledge leaders articulate how business operates today? How do we engage 'visioneers' to help reimagine an analog process into something digital? And how do we ensure that we enable developers to be as productive and effective as possible?

Noah Wasmer

Head of Tech Teams

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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