Director, UX Design - Media
Spectrum Reach (www.spectrumreach.com) grows businesses of all sizes with custom, multiscreen advertising solutions, backed by the power of TV, data, innovation, community experts, and unforgettable creative..
Job Summary:
Responsible for driving the design creation and ongoing management for various media planning systems that support our industry leading multi-platform advertising solutions. These media planning tools are used internally and externally across PC, mobile and tablet applications and are key components to our overall sales strategy. Manage a team of UX designers that apply UX best practices to collaborate with stakeholders and product specialists to define the newest multimedia experience for millions of customers as a member of a talented and fast-paced product team.
Works to identify and translate requirements into user experience frameworks, interaction designs, information architecture diagrams and wireframe flows. This role serves as part Information Architect and part Interaction Designer. Works with internal and external development teams within iterative/agile environment to guide development and conduct user testing processes during all design phases and conducts analytic review post launch of all products.
Major Duties and Responsibilities:
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Proficient in best practices for User Experience research and discovery as well as design.
- Manages a team of internal and external UX Designers with a focus on execution, guidance, vision alignment, scope management and personnel development.
- Understands product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position.
- Identifies business processes/functions supported by existing process enablers vs. manual. Redesigns business processes where applicable to leverage available or new technologies.
- Functions as the liaison and facilitates collaboration between the Product Management team and the other supporting functional organizations (IT, Engineering, Product Development and 3rd Party suppliers, etc.) to properly interpret and deliver to the functional specifications. Ensures alignment between the business operational strategies and technical solutions.
- Gathers collaborative information to translate high level process goals into specific sub-processes with appropriate documentation.
- Develops communication plan for stakeholders and process participants
- Proactively identifies analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture.
- Supports the development and communication of Product Strategies dependent on new services/features to drive financial results. Works with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy.
Required Skills and Abilities:
- Ability to manage and foster change
- Ability to lead large, cross-functional teams in order to achieve business goals and results
- Ability to listen to multiple points of view and synthesize against goals for recommendations
- Ability to plan, prioritize and organize effectively and independently
- Ability to handle multiple projects and tasks
- Ability to make decisions and solve problems while working under pressure
- Ability to show judgment and initiative and to accomplish job duties
- Ability to analyze and interpret data and synthesize recommendations
- Ability to communicate with all levels of management and company personnel
- Ability to communicate orally and in writing in a clear and straightforward manner
- Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc)
- Effective organizational and office management skills
- Advanced cognitive and communication skills
- Advanced analytical skills
- Advanced business sense and sense of urgency to achieve business results
- Proficiency with Word, Excel, PowerPoint
- Proven, motivated and energetic Interaction Designer
- Extensive knowledge of ontological mechanisms to help users pinpoint desired content curated from large amounts of data
- Highly accomplished, creative and innovative self-starter with fantastic collaboration skills
- Possess empathy for users, knowledge of and passion for the entertainment industry
- User interface design and user experience creation
Required Education:
Bachelor's degree in business or related field, or equivalent experience
Related Work Experience Required:
- User experience and graphic design - 5-7
- Related industry experience (Cable, Telecommunications, Software/Online Services) - 5-7
- Experience with recommendation engines, establishing content management system workflows that aggregate data from multiple sources is highly desirable
MPD750 314023 314023BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $120,700.00 to $213,900.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.