Reddit
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Director of User Research at Reddit

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Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com

Reddit is continuing to grow our teams with the best talent. We're completely remote friendly and will continue to be after the pandemic. Learn more about how we're evolving Reddit's workforce here.

As Director of User Research, you will lead a growing team of 10+ user researchers partnering with designers, product managers and engineers to help us better understand Reddit users. You will grow the team and the researchers’ skills and careers. You will manage the operations and processes of User Research at Reddit. You will develop cross-functional partnerships across the org and be a thought leader and partner with the Head of Design & Research to help guide design and product strategy.

Our mission is to create brand-new products and business models that deepen conversation, community, and connection on Reddit. We believe the Internet was meant to be a frontier — a land of possibility, freedom, and creativity. We want to put people back in control. Now’s your chance to join a world-class team and help us build a better future for online communities and the Internet as a whole.

What You’ll Do

  • Provide leadership, direction, and mentorship to a team of User Researchers. Provide thought leadership across diverse products on the platform.
  • Build relationships with leaders to implement user experiences that are cohesive, inclusive, and well-informed.
  • Bring a deep expertise in Research (methodologies, operations, evangelism).
  • Attract, retain, and inspire a talented, diverse team of User Researchers.
  • Set expectations and maintain high standards of quality of work & excellence for the team.
  • Comfortable navigating from ambiguity to clarity.
  • Proactively plan ahead, anticipate needs and take steps in achieving necessary outcomes.
  • Develop processes and identify opportunities for improvements that drive quality and efficiency to help researchers accomplish more than what they could otherwise.
  • Effectively communicate and present solutions to user problems across the organization, as well as to large groups of end users.
  • Gather community input and build understanding of Reddit’s users.

What We Can Expect From You

  • 10+ years of relevant research experience 
  • Previous experience managing a team of researchers.
  • Experience working on social or consumer facing products across multiple platforms 
  • Problem solver who can be effective in situations with limited information, building a solution from first principles and communicating it to stakeholders
  • Humble and motivated to ship the best product; you're always thinking about how to improve the experience for the end user
  • A strong sense of user empathy

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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Technology we use

  • Engineering
    • GolangLanguages
    • SparkFrameworks
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What are Reddit Perks + Benefits

Reddit Benefits Overview

Reddit is all about diving into your passions and interests. Our benefits are flexible, putting your wellness needs first, so we can build a vibrant culture where we work and thrive together.

Culture
Volunteer in local community
Reddit encourages its employees to take advantage of its Volunteer time-off policy which gives employees eight hours per month to make an impact in their communities via volunteer work.
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Reddit offers a 10% discount on pet insurance.
Wellness Programs
Reddit offers personal, professional, and workspace wellness programs.
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Reddit will fund up to $5,000 per year towards your day care FSA.
Generous Parental Leave
Non-birthing parents receive up to 16 weeks of paid parental leave. Birthing parents receive 22+ weeks of paid parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Reddit offers up to 17 weeks of paid family medical leave.
Adoption Assistance
Reddit will reimburse up to $25,000 for adoption and surrogacy expenses, and provide up to 16 weeks of paid bonding leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to an unlimited vacation policy, Reddit offers one paid wellness day off per month.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reddit will fund up to $150 per month towards your parking and public transportation costs to commute into the office.
Company Outings
Free Daily Meals
Enjoy free lunch in all of our offices!
Stocked Kitchen
All of our offices are stocked with delicious snacks and beverages!
Happy Hours
Relocation Assistance
Fitness Subsidies
Utilize your personal wellness stipend to fund your fitness and take advantage of nationwide discounts for Classpass.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend

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