The Company 

Duetto offers an open and collaborative work environment and believes that by cultivating a team with diverse backgrounds, perspectives, and experiences, it will continue to lead the industry with its cutting-edge platform-based hospitality technology.

Position Summary and Opportunity 

We are looking for a Director of User Experience designer to join our amazing product team. The role requires someone who has already established themselves with the skills and confidence to design for complex enterprise products while collaborating closely with multiple groups.

User experience designers at Duetto seek to deeply understand what makes revenue managers at top hotels across the world successful. Our desire to connect with customers and help them meet their goals is at the heart of everything we do.

Responsibilities 

• Set the vision for UX across all our products and contribute to long term design planning
• Establish best practices for UX design and lead the UX design team
• Work closely with key stakeholders to help identify requirements and agree upon the best UX solutions to support our products’ features
• Develop and deploy the customer experience strategy, including the characterization of customer segments and systematic collection and application of customer experience insights for strategic advantage and growth
• Manage & develop a user experience team including UX, product

Requirements 

• Mastery of Figma, Sketch, Adobe, Invision, and other standard design prototyping applications 
• 5+ years of proven ability to lead a team of UX designers
• Demonstrated ability to develop talent
• Expertise in building out a UX strategy with strong cross-functional support and involvement
• Proven ability to manage the end-to-end design process, including user research, interaction design, interface, and information design, and visual design
• Demonstrated ability to keep the user at the center of the product development process under the most challenging of circumstances
• Strong presentation and communication skills
• Excellent cross-disciplinary collaboration
• Basic knowledge of HTML, CSS and working with JavaScript libraries such as React
• Degree in Human-Computer Interaction or Industrial Design is a bonus
• Portfolio Link

About Duetto:

We are a team of passionate hospitality and technology professionals delivering a modern platform to hoteliers in over 60 countries. Our solutions address the biggest problems faced by the hospitality industry by simplifying distribution complexity and optimizing profitability with unique and powerful applications that increase conversion, guest loyalty, operational efficiency and revenue. Our goal is to become the most trusted, effective and widely used hotel technology company in the world. Founded in 2012, Duetto is headquartered in San Francisco with offices in Las Vegas, London, Singapore and Buenos Aires. Duetto is backed by leading investors: Warburg Pincus, Accel Partners, Icon Ventures, and Battery Ventures.  If you want to be a part of a fast-growing company, working with amazing people tackling big challenges in a massive industry, then Duetto is looking for you.