Who We Are

Arrive Logistics is one of the fastest-growing freight brokerage firms in the US, with over $2 billion in annual revenue and plans to grow significantly year over year. 

Technology powers everything we do here, which is why we’re investing $30M per year over the next five years to make ours the absolute best in the industry. Our team is dedicated to innovation, building digital solutions to help our partners do business the way they want to — with a seamless experience powered by tools, integrations and processes designed for efficiency. As one of the few brokerages with a proprietary transportation management system, we leverage our wealth of data to improve processes, provide insights to our partners and deliver unparalleled service. 

We are looking for experienced candidates willing to go above and beyond to build technology products that deliver results for customers and drive our business forward!

Who We Want

We are seeking a passionate, empathetic, and hyper-collaborative Product Design Director who will be responsible for building, leading, and mentoring a high-performing team of skilled product designers. In this role, we’ll be relying on you to develop strategic initiatives that align with key quarterly and annual business objectives, coordinate multiple product and feature launches, support the development of your colleagues, and be a senior leader in the Technology organization capable of understanding and articulating our holistic vision, strategy, and experience roadmap. In return, you’ll receive visibility across the organization and will be a key voice in one of the most exciting companies in the trucking industry. This is a great time to join Arrive Logistics and we’re looking for motivated and driven people to join us on our mission.

What You’ll Do

• Be a cornerstone of the Design Leadership team, with other Directors and VP, to establish strategy, guide roadmap decisions, define best practices, discover and unblock issues, set the tone for team culture and continue to build an amazing team.
• Lead the design functions for a defined business space, collaborating with business stakeholders, product management, designers and engineers, to produce holistic strategy, communication, research for your group. 
• Be a player/coach who can step in to get work done where a designer needs help or provide designs for smaller projects/ teams. This is not a hands off role. 
• Empower and mentor designers on your team, fostering a collaborative, productive, and positive environment within a growing team.
• Maintain and further build design team workflows that ensure that all designs delivered are in line with our style guides and extremely high quality standards.
• Work with your team to optimize output and ensure that deliverables requested of the design team are completed on time.
• Lead your team in expanding mastery of the business goals of each design request and pushing back on stakeholders with innovative UX/UI proposals.
• Empower your team members to proactively lead iteration cycles with stakeholders and push designs forward according to the team’s vision and understanding of the business goals of each request.
• Be highly communicative and responsive both within your team and to stakeholders across the company while managing a large volume of ongoing projects.
• Hire accordingly for your team, onboard, train, and mentor new team members.

Qualifications

• You must be extremely pragmatic and have an exceptional ability to empower and manage teams of designers.
• 10+ years of experience as a design leader across multiple disciplines including product and agency design, with proven experience leading design efforts on successful, complex projects at scale.
• Proven experience building and maintaining style guides and streamlined UI/UX workflows with QA feedback systems.
• Experience with B2B software or services and a technology-centric career history.
• Mastery of our software toolkit: Figma, Invision, Material UI, and Adobe products with a strong understanding of when design teams should be using each tool.
• Ability to create and work towards an overall design vision that meets and enhances business goals across the company.
• Ability to consider long-term sustainability in all design decisions and maintain an eye for reusability in designs.
• Ability to balance the push to the future ideal with the realities of short and medium-term needs.
• Strong communication skills with a keen ability to champion the best ideas and push hard for your beliefs with integrity and respect.
• Ability to review and provide thoughtful, strategic design feedback to designers as well as connect with and mentor designers, and provide clear direction for growth.

Supervisory Responsibility:

• This position will have supervisory responsibilities.

The Perks of Working With Us

• Take advantage of excellent benefits, including health, dental, vision, and life coverage.
• Invest in your future with our matching 401K program.
• Enjoy the flexibility of a hybrid work-from-home schedule based on position and tenure. 
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Get recognized through our employee rewards program.
• Leave the suit and tie at home; our dress code is casual.
• Eat for free on Mondays & Fridays…lunch is on Arrive! Snack and lunch options are also available daily.
• Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Sweat it out using local gym discounts or with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Relocation Specialist who can help you along the way.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve already earned “Best Place to Work” honors from Inc. Magazine (three years in a row!), Austin Business Journal and the Chicago Tribune. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, PRISMS, Black Logistics Group, and Salute.