Director, Product Design - Editorial
GoodRx is America’s healthcare marketplace. Each month, millions people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $30 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!
About the Role
As a senior Digital Editorial Design leader, you will help to define the future of the GoodRx Health experience. You will be directly responsible for your team’s delivery of high-quality, thoughtful, and elegant product solutions. This role also provides the opportunity to shape the design organization and influence the broader product team, especially our visual design practice. You have an eye for detail and experience in interactive storytelling, using photography, illustrations, infographics, and immersive compositions. You will work with the editorial team, product manager peers, and engineering to strategize, create and launch a world-class editorial product.
Please include a link to your portfolio along with your resume; submissions without a portfolio will NOT be considered.
Responsibilities:
- Strongly influence the editorial product from ideation to delivering new design solutions that help build the future of the GoodRx Health experience and ensure that the design team is incorporating user-centric processes in a holistic manner
- Manage hiring, resourcing, and performance of editorial design team, elevating and encouraging makers to do their best work
- Define and implement how visual design operates at GoodRx, including creative direction, ideation processes, strategy, interaction design, prototyping, and digital communication design
- Partner with other disciplines to set strategic priorities, define the editorial product goals, and ensure that solutions are built using relevant insights, delivered on time and with a high level of excellence
- Increase the impact of the design team by advocating for the user and driving a user-centric product development process
- Serve as a senior member of the Product Design leadership team, discussing overall Design strategy and helping to lead cross-vertical initiatives, and advocating for your organization's needs
About You:
- 5+ years of experience managing design teams
- 10+ years of experience as an editorial or communication designer
- Bachelor's degree in a design-related field (e.g., user interaction, graphic, visual communications, content design) or equivalent working experience
- Experience managing a consumer-facing product (web, mobile apps, platforms), shipped successful products in the market
- Experience managing teams in a complex digital ecosystem with many sets of stakeholders
- T-shaped design leader well-versed in research, strategy, and design thinking
- A track record of attracting world-class senior talent and scaling high performing teams
- Deep understanding of product-building functions such as engineering, data analytics, content, and user research
- A self-starter who can provide direction to teams and designers at a 10,000ft level and a pixel level, depending on the situation
- Sufficient understanding of design systems and how that impacts design workflows
- Excellent interpersonal, communication, negotiation, and collaboration skills
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $30 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.