Director of Product Design (Remote) at Achieve

| Phoenix – Mesa – Scottsdale, AZ +3 more | Remote
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Job Description
About the company:
Freedom Financial Network was founded on a simple idea: that our consumers should be empowered to make healthy financial decisions. We take a people-first approach to empower our consumers to overcome debt and create a brighter financial future.
We focus equally on creating a diverse and inclusive environment where our employees can thrive and create human-centered consumer experiences.
About the role:
We're looking for a talented and experienced design leader to join us here at Freedom. Our ideal candidate will have a proven track record of building high-performing teams, great products, and collaborative working relationships. We are looking for someone who is passionate and savvy in bringing a user-centered design approach to build products that improve our users' lives.
As Director of Product Design, you'll play a key role in building, scaling, and supporting the Design organization here at Freedom Financial. Reporting to the VP of Design, you'll be their right hand and be responsible for establishing strategic & operational processes that build alignment with a variety of teams across the organization. Through a close collaboration with product management, engineering leadership, and business stakeholders, you will drive business insights and outcomes while maintaining and building a culture of creativity, curiosity, collaboration, and innovation. You'll build an inclusive and high-performing team culture where innovation, quality, and business outcomes are aligned.
Job responsibilities:
- Hire, coach, and develop high-performing designers and teams.
- Define and improve the processes and operational model to allow teams to operate at their peak effectiveness.
- Lead and coach ICs and people leaders through ambiguity and complexity to clarity and simplicity in solutions.
- Demonstrate mastery of design craft with evidence of high-quality execution and a high level of attention to detail.
- Bring clarity, direction, and support throughout all stages of the design process. Implement tools and practices that enable a distributed design team to create, collaborate, and communicate better.
- Co-create product vision for long-term growth and innovation with cross-functional partners from product management, engineering, and business.
- Instill a model of user-focused and iterative product design & development including continuous delivery within the teams.
- Articulate and evangelize design practices and vision in collaboration with leaders across the company.
- Play a foundational role in developing a combined design, product, and technical roadmap.
- Partner with others across teams to identify new products and business opportunities.
- Proactively communicate and align with stakeholders across the organization.
Requirements:
- 10+ years in UX & Product Design and 2+ years managing Design teams (including people leadership, strategy, and delegation).
- A people-first leader, who invested in the growth, development, and personal success of their team.
- Experience hiring, managing, and growing design teams and evidence of establishing strategic design practice.
- Deep understanding of consumer-centered design, research and product development processes.
- Track-record of success working with a variety of cross-functional stakeholders and partners with experience in defining strategy and .
- Excellent communication, presentation, interpersonal, and analytical skills. Ability to communicate complex interaction concepts clearly and persuasively across different audiences across the organization.
- Demonstrates strong user focus, product sensibilities, and business acumen.
- Exhibits a creative and innovative mindset and approach to problem-solving.
- An ability to operate and communicate effectively within the distributed design and cross-functional teams.
- A strong portfolio demonstrates user-focus, strategy, leadership, and consumer-focused products (web & mobile) built in a fast-paced environment through cross-functional collaboration.
Why join us:
- We are a diverse group of individuals with a common goal of helping our customers achieve financial health.
- We value each other's opinions and prioritize what's best for our customers.
- We value the "human" component at all levels and it's reflected in the services we provide and our internal supportive culture.
- We focus and invest in the growth of every individual.
- We live our values to care for everyone around us, act with integrity every time, collaborate with everybody we work with, and get better at what we do every day.
- We've been recognized as one of the Top 100 Fastest-Growing Companies in the Bay Area for 2020. Also 2022 Best Places to Work, Bay Area by BuiltIn
#LI-REMOTE
#BUILTIN
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SymfonyFrameworks
    • ExpoFrameworks
    • React NativeFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • DrupalCMS
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MarketoLead Gen

An Insider's view of Achieve

How would you describe the company’s work-life balance?

It's important to be available when the team needs you to get the job done—that's what matters most. People have lives and responsibilities outside of work that matter to them. We work together as a team to connect in various ways and balance things out.

Andy

Senior Director Product Management

What projects are you most excited about?

We’ve recently been working on migrating our Angular applications to React. In this transition, we’ve had a lot of opportunities to learn about tools like Storybook for documenting components, NextJS for creating a more performant application, or how to build npm packages for sharing our components across applications.

Carrie

Software Engineer, Front End

What makes someone successful on your team?

If you are not curious. If you are not innovative. If you don't have a quick mind and cannot solve the problems, this is not the place for you. We are building the best tech–something you can be proud of. My team is developing something that didn't exist before and you own what you do.

Roman

Principal Engineer

What is your vision for the company?

40-50% of Americans are forgotten by financial services. They are scraping by – don't have the money for investment firms nor the desperation for payday loans. We are building better solutions, driven by technology to move these forgotten families forward.

Jeff

Managing Partner

What's something quirky about your company?

Freedom Financial is the biggest company that many have never heard of, but it is a proven business with tremendous potential. There is excellent opportunity here with a stable, healthy company that is having a lot of impact.

Shira

VP Product and Consumer Experience

What are Achieve Perks + Benefits

Achieve Benefits Overview

Achieve is committed to continually evolving our benefits and perks. We annually solicit feedback from the Achieve Family and consistently improve our offerings. In 2020 we enhanced our employee assistance program by adding Ginger, an emotional support app.

Culture
Volunteer in local community
In addition to our monetary support to local charities, members of the Freedom Family receive two days of paid time to volunteer at the charity of their choice.
Partners with Nonprofits
Habitat For Humanity, Feed My Starving Children, Junior Achievement, Peninsula Family YMCA and many others.
Intracompany committees
The Freedom Sunshine Committee has a designated budget to promote camaraderie and collaboration through fun, engaging celebrations.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mandatory training courses are provided throughout the year.
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Freedom Financial employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 50% of annual salary up to $5000 monthly maximum payout. There is a buy-up option which provides 60% of base monthly pay up to $10,000 per month.
Dental Benefits
Our dental plan covers 100% of preventative care expenses, 80% of basic services and 50% of major services. We also offer 50% coverage of orthodontia up to $1,500.
Vision Benefits
The vision benefits plan requires a $5 copay for annual eye exams with $150 allowance for glasses and contact lenses.
Health Insurance Benefits
We have a variety of medical plans to choose from Aetna and Kaiser.
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to $300,000.
Pet Insurance
Our pet insurance policy covers up to 20%-50% of out of pocket expenses.
Wellness Programs
On-site gym available to all employees including access to Peloton bikes.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Freedom Financial Network provides employees with a 401(k) matching plan managed by ADP. We match 50% of contributions up to $5,000 per year..
Performance Bonus
Most positions qualify for a quarterly bonus. Staff joining mid-quarter will be eligible for a prorated bonus.
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
We offer a generous PTO programs to all teammates. Director roles and above qualify for unlimited PTO.
Paid Volunteer Time
Our employees receive 2 days per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Available via WageWorkx.
Some Meals Provided
Monthly catered lunch provided.
Parking
We offer employees free on-site parking and free electric car charging stations.
Relocation Assistance
Relocation assistance is provided on a case by case basis for qualifying roles.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250.
Diversity Program
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Your total well-being requires more than just health insurance. Our comprehensive benefits give you everything you need to bring your best self every day. Whether that’s mind and body support, flexible remote and hybrid work, or saving for your future, we’re committed to caring for the whole person.

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