Data Platform Design Director at Capital One (Washington DC)
Data Platform Design Director
We're seeking an established and dynamic Experience Design leader focused on strategic product vision, design talent growth, and coordinating teams to execute for impact at scale across the Data Platform program.
You will work in close partnership with leaders in Design, Product, Tech, and Operations to solve extremely challenging problems, achieve scalable results, and deliver innovative, experience-led product strategies.
As a leader in the Data Platforms Design team, you will inspire and empower a high-performing and innovative group of strategy and UX/UI designers in defining and delivering compelling, end-to-end product experiences that simplify the complex ecosystem of data management for both internal and external customers.
You'll be a leadership team partner, and with this team you'll build the program culture and operating model.
And you'll work side by side with some of the most committed designers in the world, who bring inspiration, heart, critique, and camaraderie to work every day, and are committed to Change Banking for Good.
This job's right for you if you if you're good at - and passionate about - these things:
You're an experienced design leader and a go-to connector, collaborator, and partner. You will be the go-to partner in Design for Data Publishing, Storage, and Transformation. You'll drive and participate in forming and reforming strategy, product vision, and execution plans. You can effectively bring your partners to one table to foster the growth and impact of our platform, and negotiate the best outcomes for our customers, associates, and business.
You're skilled at defining a portfolio of work and prioritizing design efforts and investments within. You will consult on and align with the needs of your partners in defining portfolio plans. As well, you will spot opportunities with your peers to seek out and shape integrated experiences connecting our customers' and associates' needs with business strategies.
You'll assess the skills and development areas of the designers on your team to align them to the right opportunities to deliver key results and encourage their growth.
You're a systems thinker and orchestrator. You can effectively connect the dots between product experiences in the ecosystem. You'll collaborate with cross-functional leaders to orchestrate the Data Platform ecosystem, finding efficiencies across shared technologies and common service moments.
You're a passionate advocate for great experiences. You're an engaging communicator, facilitator, and storyteller who can sell a vision, energize partners to do the right thing and empower designers in pursuing ambitious ideas rooted in real human needs.
You're an inspiring leader, mentor, and coach with a growth mindset. You will guide and grow the design leaders within the team that reports to you, enabling them to scale and create value through the experiences they deliver with their teams and partners.
You're skilled at guiding results-driven, end-to-end design from strategy to execution. You know the ins-and-outs of what's needed to design and deliver a great experience, and can set reasonable expectations and project timeframes with cross-functional leadership peers. You can effectively provide feedback to your team in how they frame problems, define insights, create compelling visions, design concepts and prototypes, and communicate their ideas. You have a critical eye for great UX, UI, visual, and content design, and can ensure your team delivers top-quality work.
You love what you do. You are constantly energized by solving customer & business problems and empowering teams to deliver elegant design solutions. You'll shape our culture with your enthusiasm - that's what makes you a great leader.
What you'll bring:
A track record of partnership building and leadership of design teams that span research, strategy, and execution
A comprehensive portfolio with examples that showcase your storytelling capabilities, demonstrate design leadership and strategic vision, and show how you have influenced partners and teams to arrive at compelling product solutions
A deep understanding of human-centered design, UX practices, and building high-performing teams that balance design skillsets
A critical eye for exceptional design quality, and effective practices in delivering design critique and growth feedback to your team
If this sounds like you, let's talk!
At least 10 years experience leading Product Design, or Experience Design
At least 6 years of experience managing a cross-functional team of design strategists, content strategists, researchers, and UX/UI designers
Preferred Qualifications :
Bachelor's degree, advanced degree, or equivalent work experience concentrated in Human-Computer Interaction or Design
8+ years of experience managing a cross-functional team of design strategists, content strategists, researchers, UX/UI designers, and front-end developers
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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