Associate Creative Director

| Boston, MA
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Associate Creative Director

About Drift  

Drift® is the leader in Conversational Commerce for B2B, making business buying frictionless, more enjoyable and more human. Drift combines Conversational Marketing and Conversational Sales into a single platform that integrates chat, email, video and artificial intelligence (AI) to power the right conversations at the right time between buyers and sellers. More than 50,000 customers use Drift to deliver a unified customer experience that builds trust and accelerates revenue. Representing less than 1% of unicorns led by Latino founders, Drift is building an equitable, enduring company to transform the way businesses buy from businesses. After just four years in market, the company has become one of the fastest-growing SaaS companies and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA.


About the role

Drift is looking for an Associate Creative Director to lead the design team as well as assist the Marketing team’s campaigns and initiatives. We are a small, tight-knit, dynamic group of creators and makers. Our creative team consists of 3 designers and 4 videographers under our VP of Content & Community. We are looking for someone to help evolve the brand, manage the design team, and also roll up their sleeves to help work on a variety of projects across media, digital, social, and print.


Drift is a tech company. Our brand is anything but. Our brand is real, personal, authentic and human. We don’t use cartoons, or cute illustrations. We use real people and a bold graphic style to reflect the energy of our business and emphasize our commitment to people, human interaction and our focus on the customer. Our role models aren’t other B2B companies – they’re companies like Apple, Nike, and Patagonia. We are focused on continuing to move upmarket and becoming a brand icon.


What you’ll do:

  • Lead visual storytelling
  • Create and execute beautiful, vibrant brand engagement: from one-off execution to complete 360-degree integrated campaigns
  • Partner with the marketing team (product design as well) and also provide direction and mentorship for the design team
  • Demonstrate an excellent sense of current design trends and passion for evolving branding
  • Support the growth and development of a thriving team with an energetic, engaged, collaborative and productive work style
  • Exhibit a passion for best practices for visual communication online and off; amazing layout/composition skills with an interest in UX, and an understanding of what makes great photography great
  • A solid ability with all Adobe CC programs and Sketch (Figma is a bonus!)

About you:

  • 2-4 years leading an in-house design team
  • 7-10 years experience as a designer on either an in-house creative team or agency
  • A diverse portfolio of work you have created
  • You have interest in all functions of marketing: Visual design, Copywriting, Product marketing, Content, PR, Brand voice and how all of it comes together to create a world class brand and premium customer experience.
  • You are a fast learner.
  • You are comfortable being uncomfortable.
  • You are a self starter. Don’t get bogged down by the little things.
  • You are eager and able to iterate quickly. (Up for the task regardless.)
  • You’ll need to be fast. We work quickly and efficiently. 

What working with us looks like

At Drift we’re bringing human back. We transformed the way businesses connect with their customers and are rewriting the rules for sales and marketing. The products we build here help our customers serve their customers in a way that is refreshingly frictionless. We’re solving real business problems and creating tangible impact on our customers’ bottom-line. Drift is for the curious, the determined, the creators and the problem solvers. If this sounds like you, we think you’ll love it here.

Still with us? 

Excited? We are actively looking for this role now. 

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement

An Insider's view of Drift

What are some social events your company does?

Every summer we take a few days as a team and head to Western Massachusetts for Camp Drift! Camp is an amazing weekend where we take a moment to celebrate what we have accomplished, and set goals for the coming year.

Lacey

Public Relations

How do you collaborate with other teams in the company?

I feel really lucky because I get to work with the Sales, Customer Success, Product, and Ops team on a regular basis. We say "One team, one dream" un-ironically and are always willing to hop into anything that benefits the customer.

Sara

Conversational Marketing Specialist

What makes someone successful on your team?

Our leadership principles are the core of who we are and how we operate every day. Bringing these in to your actions, decisions, and how you deliver results is the surest way to be successful here. Walk the talk. Focus on the customer. Deliver results every single day.

Kari

Director of Learning and Development

What is your vision for the company?

Today, all of our lives run in real-time. As a result, our expectations for how we communicate with businesses have changed: we expect answers in real-time too. Customers have all of the power today, and that’s why we put a premium on how we’re treated. Businesses need to adapt to this shift in order to thrive today, and that’s what we focus on.

David

CEO, Co-Founder

What’s the vibe like in the office?

High-energy! From sales, to marketing, to customer success and beyond everyone rallies around one common goal which is putting the customer first. End of month is always exciting for this reason.

Amanda

Customer Success Manager

What are Drift Perks + Benefits

Drift Benefits Overview

Our employees are our greatest asset. To take care of you and your family we offer an extensive employee benefit plan. On top of comprehensive health, dental, and vision plans, we also offer generous PTO, parental leave for primary and secondary caregivers, 401K matching, wellness perks and discounts, free lunch, snacks and coffee every day, the Drift book club (one free book of your choosing a month!), a mentor series, and more.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Intracompany committees
We hold two all-hands meetings a week - Monday Metrics where we align on goals for the week, and Show and Tell where someone from each department presents a project they're working on.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
At Drift we have eight different Employee Resource Groups for people of similar backgrounds or interests to promote inclusion.
Hiring Practices that Promote Diversity
We have a recruiter devoted to diversity sourcing to help us reach our diversity related hiring goals.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Every other week Inner City Weightlifting comes to the office to teach a fitness class to Drift employees.
Mental Health Benefits
We offer all employees a free subscription to the Headspace meditation app, employee-led yoga and meditation breaks, and have an Employee Resource Group that focuses on mental well-being
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We have unlimited vacation time, which includes sick days, paid holidays, etc.
Paid Volunteer Time
Sabbatical
After working at Drift for three years, all Drift employees are eligible for a month-long sabbatical.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Our Conversation Spaces are all fully stocked with snacks and drinks for the employees who decide to utilize the spaces.
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
We offer a home office stipend to all employees, as well as a $100 credit each month towards internet, office supplies, etc.
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Customized development tracks
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