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Job Category
Marketing

Job Details

Our team's creativity powers programs, events, and campaigns at every touchpoint of the employee lifecycle. Our work fosters connection and a culture that enables Salesforce employees to succeed from anywhere. We collaborate with our partners to develop inclusive, authentic, and inspiring stories. And, yes, we always aim to bring the fun.

This role reports directly to the team creative director and requires the ability to balance being a strong design contributor with art directing and leading the team.

Below are the skill sets that we are looking for, as well as the leadership characteristics that are highly valued at Salesforce.

Knowledge / Competencies
• Manages a team of individual contributors who deliver on goals and timelines• Responsible for ongoing professional and personal development of team• Manages development of project deliverables, working with other team members to ensure that a cohesive project is completed on time• Demonstrates a capacity to be decisive with a bias toward action during times of ambiguity• Shares the stage when appropriate• Solicits feedback from the team on a regular basis• Shows drive, energy, and initiative that inspires others, and garners an active following (vs. a reluctant one)• Leads internal and partner-focused discussions• Gives everyone an opportunity to participate• Fosters and shares knowledge and best practices with others• Plans, runs, and manages an effective project kickoff event• Effectively leads internal discussions, partner-focused discussions, and creative activities• When applicable, manages and directs external vendors to deliver highest-quality work on time and on budget• Uses questions and fact-finding techniques to solicit feedback from a variety of stakeholders and team members• Sketches a visual representation of a complex idea quickly, using a whiteboard or scratch paper, in order to help a partner talk through a problem or question• Encourages collaboration and sharing between disparate disciplines, acting as "translator" to help people align around an idea• In short or long sessions, can own the whiteboard and command a room, standing up in front of a group of people and selectively documenting the conversation and flow of dialogue• Can facilitate a "hard" conversation (internal or external) and achieve an agreeable outcome• Able to provide insightful, actionable feedback to the creator, balancing micro and macro viewpoints• Is highly innovative, always looking for new solutions

Advanced Technical Skills
• Thorough understanding of the elements of good design and web best practices• Advanced knowledge of the following Adobe Creative Cloud applications:
- Acrobat Pro
- Bridge
- Illustrator
- InDesign
- Lightroom
- Photoshop• Advanced photo retouching and color correcting skills• Proficient knowledge of Figma• Proficient at building presentation decks in Google Slides with animations and builds• Ability to storyboard video and animation concepts• Ability to develop a theme for a virtual or physical event and work with vendors to create assets required• Art direct photo shoots• Art direct film and video productions• Flawless preparation of files for digital and print production

Salesforce Smart
• Understands the core business model of Salesforce, Employee Engagement, and Employee Success organizations• Articulates links between Salesforce business and the above organizations• Generates and evaluates ideas/proposals based on data, external business factors, and internal needs of key stakeholders• Uses influence to help implement ideas/proposals• Develops and shares subject matter expertise, business knowledge, or best practices• Takes appropriate action based on the needs of the business and customer (either internal or external)• Is a trusted advisor and partner to other teams and organizations within the company

Win as a Team
• Collaborates with peers and team to provide expertise• Effectively collaborates with executives to drive business/group goals and achieve target results• Inspires the team to be enthusiastic and committed• Effectively delegates and directs questions and tasks• Builds broad base of support among key decision makers and influencers• Is a team player and a role model for others on the team• Stands up and speaks in the interest of the team• Ensures V2MOM aligns with the direction of the business• Regularly requests feedback from team (upwards/downwards feedback) and acts on this to grow in role and career• Is open and accepting of constructive feedback received

Motivate and Champion
• Provides insightful, motivating, and constructive feedback to team or direct reports to enhance skill development• Accurately evaluates people's capabilities and fit (and performance where necessary)• Models self-development by seeking feedback from others about strengths and development areas• Energizes others by clarifying the broader purpose and mission of ones own work• Coaches or mentors direct reports or junior level team members• Acknowledges other's efforts and accomplishments• Provides team members with opportunities to shine and lead• Challenges and supports team members to stretch beyond comfort zone and learn from mistakes• Recognizes and shares team accomplishments with executive leadership

Get It Done
• Works productively in the face of ambiguity or uncertainty• Accepts responsibility for personal actions and results, as well as those of individuals supervised• Readily involves others as appropriate to accomplish individual and group goals• Has a track record of delivering on commitments• Makes timely decisions, balancing analysis with the input of others with decisiveness• Seeks the counsel of supervisors and peers when faced with a difficult decision, effectively presenting the thought process behind the options under consideration• Uses V2MOM to help team members prioritize work• Adapts to changing or competing business conditions

Compelling Communicator
• Appropriately socializes ideas and validates thought process/conclusions with advisors when making critical decisions• Understands the audience and their needs; develops the appropriate message for the intended audience• Ability to take analysis and develop/articulate a story• Can simplify and communicate complex concepts clearly and concisely• Inspires others through articulate storytelling• Coaches others in becoming a strong communicator

Lives by Values
• Models resilience and helps others adapt to obstacles, constraints, and mistakes• Is honest, ethical, and direct in dealing with others regardless of level• Gives back to the community and inspires others to do so as well, supporting the company culture• Encourages the sharing of new ideas by team and broader department members• Understands that the customer is always top of mind• Is able to create a fun and trusting environment in the workplace• Respects and treats others equally• Adjusts management style and overall behavior to adapt to environment and achieve individual and team goals• Demonstrates empathy when working with others strengthening team and interpersonal dynamics

Accommodations

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