What you'll do
- Serve as the operational liaison between Sales, Platform Operations, Clients, and Experts, ensuring accurate contract terms, billing requirements, and smooth project kickoff and execution.
- Oversee project delivery: check in with experts and buyers, manage project plans (scope, timing, resources, budget), and implement recovery actions for missed milestones.
- Own billing operations: manage invoice schedules, maintain unbilled receivables, ensure timely expert payments, and prepare closeout documentation.
- Monitor financial performance: analyze revenue reports, identify unbilled balances/trends, escalate risks, and coordinate change orders to protect margins.
- Lead status updates with Client Communities, AR, Finance, and Leadership, while providing responsive, professional support on project and invoicing concerns.
- Uphold professionalism, accountability, and clear communication across all client, expert, and internal interactions.
- Assist designing, developing and optimizing operational processes and flow from Order to Cash. Identify opportunities for automation and AI.
What you'll bring
- Bachelor’s degree in a technical, business or equivalent field.
- 5–7 years of project management experience with direct client-facing responsibilities.
- Strong working knowledge of invoicing, billing terms, AR, and contract compliance and optimizing Financial Operations.
- Proven success managing complex, high-volume projects with detailed financial accountability.
- Exceptional organizational skills with ability to track multiple projects simultaneously.
- Skilled communicator who builds confidence with both clients and internal stakeholders.
- Proficiency with project management tools, ERP/financial systems (NetSuite, Salesforce, or equivalent), and advanced Excel.
Preferred Skills
- PMP Certification
- Project Management Applications
- Experience with NetSuite ERP and Salesforce
What the Team is Saying
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What We Do
Catalant, the pioneer of Consulting 2.0, has helped the biggest and best companies use independent consultants for their most important work for over 10 years. More than 30% of the Fortune 500, top PE firms, and leading consultancies partner with Catalant to gain access to highly skilled, experienced business professionals who’ve solved their exact problems before. Over 100k talented independent consultants count themselves as Catalant Experts.
We reinvented the traditional consulting model with our modern, digitally-enabled approach to solving complex business problems, giving leaders (even those outside of the C-suite) direct access through a technology platform to the expertise of senior operators, SMEs, and former consultants. With backing from some of the world's top venture capital firms, we continue to bolster our industry-leading platform by growing the team that will take Catalant to the next level.
Why Work With Us
With more companies shifting to having a flexible and agile workforce, the freelance economy is taking off, making Catalant more relevant than ever. As companies are leveraging our marketplace more, the work our employees do is incredibly impactful. We take our work seriously but have a lot of fun and laughter along the way.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We have a flexible hybrid work model, where employees local to our Boston HQ come into our office on a flexible basis (typically once a week), and other employees are fully remote. Talk to our People team to learn more!
