Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Senior Manager Analytics Tools

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Our Opportunity:

Chewy is looking for a Senior Manager Analytics Tools to help us grow our BI, forecasting, and modeling capability for our fast-growing Customer Service (CS) HR team by building and maintaining forecast and prediction models and helping to automate metric reporting for our CS and HR leaders. You will report to the People Science Leader and will support CS Talent Acquisition and HR teams in developing forecasting, dashboards and reporting solutions and ensuring that we continue to deliver a world-class employee experience!

What You'll Do:

  • Own the design, development, and iteration of HR forecasting models and people planning tools/solutions (attrition, recruiting pipeline, promotion, etc.)
  • Partner with the broader People Science team to develop data tables and land models in visualization solutions.
  • Enhance and evolve new or existing data visualizations capability to tell the story and let the data speak for itself while setting the direction for future reporting.
  • Seek out new ways to improve and automate our tools and technology stack (e.g., AWS ML) and understand vendor product roadmaps and external capabilities.  
  • Support senior business leaders with research to support business questions.
  • Act as a consultant by understanding business needs and applying business context, to scope data requests, drive insights, and recommending solutions to key business partners.
  • Collaborate with other members of the People Science and Customer Service teams. 

What You'll Need:

  • Bachelor’s degree in Math, Statistics, Economics, Finance, Information Management, HR or a related degree with analytical emphasis. 
  • 5+ years of directly related work experience building analytics solutions through automation or advanced analytics (forecasting, predictive models). 
  • Advanced data visualization skills using Tableau or PowerBI.
  • Intermediate to advanced proficiency using Python/R or other advanced analytics is a plus.
  • Intermediate to advanced proficiency in SQL, Excel, and statistics.
  • Strong understanding of data warehousing and full stack capabilities.
  • High degree of proficiency executing complex and large-scale data analyses.
  • Superior attention to detail and experience creating mechanisms to monitor data integrity.
  • Ability to operate in ambiguous environments with speed and commitment to quality.
  • The ability to balance speed and quality to ensure the right reporting solutions.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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